Skip to content Skip to sidebar

This thread is resolved. Here is a description of the problem and solution.

Problem:
The website's admin was showing an "Expired account" message, even though the account was active;
Solution:
In these cases, it's best to reach out directly to hello@wpml.org

This is the technical support forum for WPML - the multilingual WordPress plugin.

Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.

This topic contains 1 replies, has 0 voices.

Last updated by edwinF-6 2 weeks ago.

Assisted by: Lucas Vidal de Andrade.

Author Posts
December 10, 2025 at 8:23 am #17650379
December 10, 2025 at 10:30 am #17651443

Lucas Vidal de Andrade
WPML Supporter since 11/2023

Languages: English (English )

Timezone: Europe/Vienna (GMT+01:00)

Hello there,

Please update me here when you receive an answer from the email I sent you. Let me know if you need any assistance from my side.

December 11, 2025 at 2:35 pm #17656500

edwinF-6

The connection seems to be restored, thanks.