This thread is resolved. Here is a description of the problem and solution.
Problem:
The client is working on a site under development and needs to stop two ACF fields from being automatically translated, which are currently locked.
Solution:
If you're experiencing this issue, we recommend you try the following steps:
1. Navigate to ACF >> Field Groups.
2. Edit the field group containing the fields you wish to update.
3. Set the “Expert” translation option for that field group.
4. Individually edit each field and set the “Translation preferences” to “Copy” if you want the same default language value to appear in secondary languages. If you prefer not to display anything in a secondary language, select the “Don't translate” option.
5. Click the Save Changes button.
6. Re-save the default language pages to apply the updated settings.
For more detailed guidance, check the documentation here: Recommended Custom Fields Translation Preferences for ACF and WPML.
Please note that this solution might be outdated or not applicable to your specific case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the issue persists, please open a new support ticket at WPML support forum.
This is the technical support forum for WPML - the multilingual WordPress plugin.
Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.