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This thread is resolved. Here is a description of the problem and solution.

Problem:
You are trying to access the first menu item in the WPML plugin but encountering an incorrect URL. Instead of the expected URL 'https://gc.site.be/wp-admin/admin.php?page=tm/menu/main.php', you are redirected to 'https://gc.site.be/wp-admin/tm/menu/main.php', which omits 'admin.php' and results in a non-functional link.
Solution:
We recommend checking the following errata page for a known issue related to admin access in WPML: https://wpml.org/errata/admins-cannot-access-wpml-translation-management/. This page provides a workaround that might resolve the problem you are experiencing.

If this solution does not apply to your case, or if it seems outdated, we highly recommend opening a new support ticket. Additionally, please check related known issues at https://wpml.org/known-issues/, verify the version of the permanent fix, and confirm that you have installed the latest versions of themes and plugins. For further assistance, you can also visit our support forum at https://wpml.org/forums/forum/english-support/.

This is the technical support forum for WPML - the multilingual WordPress plugin.

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Last updated by Andrey 6 days, 18 hours ago.

Assisted by: Andrey.

Author Posts
April 4, 2025 at 1:08 pm #16897699

dickytallB

Background of the issue:
I am trying to access the first menu item in the WPML plugin. The issue can be seen at this link: hidden link. I expected to see the URL: hidden link, which is the base URL + "/wp-admin/admin.php?page=tm/menu/main.php".

Symptoms:
Instead of the expected URL, I got: hidden link, which is the base URL + "/wp-admin/tm/menu/main.php". This doesn't work, and the link doesn't seem correct. The issue is with the first nav item of the plugin "wpml" in the sidebar and the first subitem "wpml" (above "languages").

Questions:
Why is the 'admin.php' missing from the first menu item link in the WPML plugin?
How can I correct the link for the first nav item of the WPML plugin?

AI rewrote my issue?
Also if i'm doing a french test order no emails are sent, and i suspect wpml's bug might be here at work too?

April 4, 2025 at 3:58 pm #16898489

Andrey
Supporter

Languages: English (English ) Russian (Русский )

Timezone: Europe/Kyiv (GMT+03:00)

Thank you for contacting WPML support.

You may be facing the following issue. A workaround is available in the link below.
https://wpml.org/errata/admins-cannot-access-wpml-translation-management/