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Assisted by: Mihai Apetrei.

Author	Posts
February 17, 2026 at 1:28 pm #17829321
markB-108	Hi, WPML plugin isn't giving us the desired results for our Conversational WordPress Forms, so we'd like to cancel our subscription and get our money back. Thanks
February 17, 2026 at 5:13 pm #17830012
Mihai Apetrei WPML Supporter since 03/2018 Languages: English (English ) Timezone: Europe/Bucharest (GMT+02:00)	Hi there. To proceed with a refund, please submit a request through our system. You do not need to log in to request a refund. Please take a look here: hidden link You can go here (https://wpml.org/purchase/refunds/) and then click the exact link I'm showing you in the screenshot from the URL I shared above. You will need the order id which is this: 17647422 After you complete this request, I will be able to handle the refund for you. You will receive a confirmation email after the refund has been processed. Also, please mark this ticket as resolved. Thank you. Kind regards, Mihai Apetrei
February 18, 2026 at 10:22 am #17831659
markB-108	Thanks Mihai, I've just filled in the refund form as you described.
February 18, 2026 at 10:44 am #17831838
Mihai Apetrei WPML Supporter since 03/2018 Languages: English (English ) Timezone: Europe/Bucharest (GMT+02:00)	Thank you. Please also mark this ticket as resolved.