Background of the issue:
I'm using the MasterCard gateway plugin, and it works fine. However, when I use the multicurrency feature with WPML, some Arab countries like Saudi Arabia cause an error during checkout. If I deactivate WPML or the multicurrency feature, the gateway portal works fine. The issue can be seen on this page: hidden link.
Symptoms:
When selecting some Arab countries in the checkout, I get an error: "Error: "Object of class NyholmPsr7Request could not be converted to string"".
Questions:
Why does the error occur when selecting certain countries in the checkout with multicurrency enabled?
How can I resolve the error to ensure all countries work during checkout?
Languages: English (English )Spanish (Español )German (Deutsch )
Timezone: America/Lima (GMT-05:00)
Hello,
The main question is whether this is really an issue with our WooCommerce Addon, or if you would have the same issue when running WooCommerce without WPML and using an Arab country like Saudi Arabia as the site's default language and default currency.
Also, note that Mastercard is not available in some countries, like for example in Iran.
Could you install your "MasterCard Gateway Plugin" on the following sandbox, so that we can run some tests?
One-Click-Login: hidden link
Please also set up WPML and WCML and use the same language and currency settings as used on your site, and drop me a comment once you are done with this task.
I have just installed "MasterCard Gateway Plugin" and added the testing setup on to it on sandbox and set up WPML and WCML using the same language and currency settings as used on my site.
Languages: English (English )Spanish (Español )German (Deutsch )
Timezone: America/Lima (GMT-05:00)
On my test site, I do not have an issue with reaching the payment gateway, but it looks like this gateway does not accept any currency other than USD. No matter which currency I have set on the checkout, the payment gateway will only use USD.
Can you please confirm if you can recreate the issue on this test site?
In case not, then the issue might be related to a specific setting or a third plugin. I can offer, in this case, to take a closer look at your site as admin.
I would like to request temporary access (wp-admin and FTP) to the website to investigate the issue further.
You can find the required fields below the comments section when you log in to leave the next reply. The information you provide is private, meaning only you and I can see and access it.
IMPORTANT
Please be sure to back up your website and database before granting us access.
If you can't see the "wp-admin / FTP" fields, your post and website credentials will be set to "PUBLIC." DO NOT publish the data unless you see the required wp-admin / FTP fields.
I may need to install a plugin called "All In One WP Migration" to create a copy of the website so I can investigate the issue further.
However, I would also be very grateful if you could provide a staging site or a copy of the website from your server for this purpose.
If you have any questions about creating such a staging site, you can consult your hosting provider. Please note that WPML must also be registered on this staging site at https://wpml.org/account/websites/.
If you are unable to provide such a copy of the website for testing, please let me know on this ticket.
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I have recreated the issue on the sand box you have sent to me by choosing Saudi Arabia as the country in the checkout and the error is the same as on my website as you can see in the image
If you still need the FTP access and admin please let me know
