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This thread is resolved. Here is a description of the problem and solution.

Problem:
After translating a site using WPML and Elementor, the popups triggered by Elementor's link functionality were not working on the Spanish version of the site.

Solution:
We recommend that you edit the translated page using Elementor to ensure that the translated popup is correctly selected.

If this solution does not apply to your situation, or if it seems outdated, please do not hesitate to open a new support ticket. We also highly recommend checking the related known issues, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. For further assistance, you can reach out to us on the WPML support forum.

This is the technical support forum for WPML - the multilingual WordPress plugin.

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This topic contains 1 reply, has 2 voices.

Last updated by Osama Mersal 1 year, 4 months ago.

Assisted by: Osama Mersal.

Author Posts
March 25, 2024 at 5:28 pm #15448551

priorityM

Hello, Osama.

We managed to resolve the issue. Now, we are having a new issue after translating the entire site. We use the Elementor plugin, which is shown to be compatible with WPML. Our popups are not working on this page of our site in Spanish: hidden link

The popups are triggered via Elementor's link functionality, but they are not translating properly. I do see that the popups are now duplicated (one in English, one in Spanish) in the backend, but it looks like the trigger is not functioning properly. To test this, click on the image of a person, as that is the trigger for the popup.

The Language switcher is at the bottom right of the screen.

March 25, 2024 at 5:33 pm #15448562

Osama Mersal
WPML Supporter since 02/2020

Languages: English (English ) Arabic (العربية )

Timezone: Africa/Cairo (GMT+03:00)

Hi,

Please edit the translated page using Elementor and check if the translated popup is selected correctly.

Best regards,
Osama

March 25, 2024 at 7:45 pm #15448792

priorityM

Thanks. We did not know you have to manually link popups on the ES version.