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This topic contains 4 replies, has 2 voices.

Last updated by Itamar 1 year ago.

Assisted by: Itamar.

Author Posts
July 10, 2024 at 9:57 pm #15930202

brianB-36

<b>Background of the issue: </b>
I am trying to translate custom menu links and a button created as an Elementor template used in JetEngine's Table Builder on my site under development. I used string translations for the custom menu links and then applied changes using WP Menu SYNC. I also translated the button in string translations.

<b>Symptoms: </b>
String translations for my main menu custom links are not showing on the front end. The custom menu links still show in English after applying changes. Additionally, a button created as an Elementor template is not displaying in French when in French mode.

<b>Questions: </b>
Why are the string translations for my main menu custom links not showing on the front end?
How can I get the button created as an Elementor template to display in French when in French mode?

custom-link-translations-02.jpg
July 11, 2024 at 5:47 am #15932262

Itamar
WPML Supporter since 02/2016

Languages: English (English )

Timezone: Asia/Jerusalem (GMT+03:00)

Hi,

Please correct the following and check if it fixes the problem.

The debug info you attached shows that your server WP Memory Limit is 40M. Our recommendations are to have the following as minimal requirements:

- PHP 7 and above (this OK with your installation) with a WP Memory Limit of at least 128MB while 256MB is recommended.

MySQL 5.6 and above.

Please follow this link for detailed documentation:

https://wpml.org/home/minimum-requirements/

Is it possible for you to change those to the minimum requirement?

You may need to contact your hosting provider for that. Meeting those baseline requirements is critical before debugging and sometimes solves issues you experience. The most important thing is to raise the WP Memory Limit. Please try to raise it before you contact your hosting company. You can do it from the wp-config.php file in your WordPress installation. Insert this code in that file:

/** Memory Limit */
define('WP_MEMORY_LIMIT', '256M');
define( 'WP_MAX_MEMORY_LIMIT', '256M' );

Add it before this line:

/* That's all, stop editing! Happy blogging. */

You can also read about it here.

https://wpml.org/faq/checklist-before-opening-a-ticket-in-wpml-support/#how-can-i-increase-my-sites-memory-limit

Could you please perform that procedure and see if it helps?

Also, if you have caching on your site, clear the caching and check if it helps.

If nothing helps, please give me access to your site. Please explain which menu to check. Also, explain to me about JetEngine's Table Builder, which you constructed.

If you need further help with this, please share the access details to your site with me.
I'm enabling a private message for the following reply.

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We have strict policies regarding privacy and access to your information. Please see:
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**IMPORTANT**
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Regards,
Itamar.

July 11, 2024 at 8:08 pm #15937527

Itamar
WPML Supporter since 02/2016

Languages: English (English )

Timezone: Asia/Jerusalem (GMT+03:00)

Hi, and thanks for the access details.

In our technical support forum, we try to focus on one issue per ticket. Otherwise, tickets can get cluttered and confusing for both users and supporters. In this ticket, we will help you with "The Main Menu is still not displaying the French version." Please open a separate ticket for the JetEngine Table Builder issue.

Please note that my weekend is Friday-Saturday, and I'll be able to continue to check this issue and help you on Sunday.

I appreciate your patience.
Itamar.

July 11, 2024 at 8:12 pm #15937541

brianB-36

Thanks for your help with the Main Menu. I'll start another ticket regarding the other issue.

July 14, 2024 at 11:14 am #15950019

Itamar
WPML Supporter since 02/2016

Languages: English (English )

Timezone: Asia/Jerusalem (GMT+03:00)

Hi,

You marked this ticket as resolved.

Did you mean to do that, or do you still need help with this issue?

Regards,
Itamar.

July 18, 2024 at 4:46 am #15969595

brianB-36

Yes, I did mean to close it as that issue has been resolved.

Thanks for your help!