Skip Navigation

This thread is resolved. Here is a description of the problem and solution.

Problem:
You are trying to translate the copyright information field in the footer using WPML, but the translated string is not displayed on the website frontend. Instead, the original English text appears.
Solution:
To display the translation of the Elementor Pro Templates, you need to translate the templates via translation management rather than using string translation. Ensure that the translation is 100% complete to be visible on the frontend of the website. For more information, please visit Translating Elementor Templates.

If this solution does not apply to your case, or if it seems outdated, we recommend opening a new support ticket. We also highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. For further assistance, please visit our support forum at WPML Support Forum.

This is the technical support forum for WPML - the multilingual WordPress plugin.

Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.

This topic contains 1 reply, has 0 voices.

Last updated by Christopher Amirian 1 week, 6 days ago.

Assisted by: Christopher Amirian.

Author Posts
December 1, 2024 at 3:48 am #16462509

hongjianW

Background of the issue:
I am trying to translate the copyright information field in the footer using WPML. The footer and header are edited with Elementor Pro. I have not translated the entire footer to avoid issues like the header disappearing after translation. The issue can be seen on this page: hidden link

Symptoms:
After translating the copyright information field, the translated string is not displayed on the website frontend. Instead of the expected translation, the original English text is shown.

Questions:
Why is the translated copyright information not displaying on the frontend?
How can I ensure the translated text appears correctly in the footer?

December 1, 2024 at 1:25 pm #16463013

Christopher Amirian
Supporter

Languages: English (English )

Timezone: Asia/Yerevan (GMT+04:00)

Hi,

Thank you for contacting our support forum.

To be able to show the translation of the Elementor Pro Templates you have to translate the templates via translation management and not the string translation.

For more information:

https://wpml.org/documentation/plugins-compatibility/elementor/#translating-elementor-templates

The translation also need to be 100% complete to show on the front end of the website.

Thanks.