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This thread is resolved. Here is a description of the problem and solution.

Problem:
The client is experiencing an issue where the post types "property" and "agent" are not translated in the URLs from English to French and Spanish.

Solution:
If you're experiencing this issue, we recommend you try the following steps:
1. Go to WPML-> String Translation
2. Search for the slug "property"
3. Delete the string
4. Go to WPML-> Settings-> Post Types Translation section
5. Click the "Save" button without changing anything
6. Translate the post type slug and save
7. Go to Settings-> Permalinks and resave the page
8. Clear the site's cache and check if the slug is translated correctly

If this solution doesn't look relevant to your issue, please open a new support ticket.

This is the technical support forum for WPML - the multilingual WordPress plugin.

Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.

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This topic contains 3 replies, has 3 voices.

Last updated by Osama Mersal 1 year, 5 months ago.

Assisted by: Osama Mersal.

Author Posts
December 21, 2023 at 6:06 pm #15112987

eidegC

Hello

The post types "property" and "agent" are not translated in the urls from English to French and Spanish.

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As you can see, the post type "property" remains untranslated in the URLs of the other languages.

I have seen previous threads on the WPML forum and I have followed their instructions, but the problem is not resolved.

I don't know if I'm missing a parameter or I'm omitting something.

Thanks

Captura de pantalla_20231221115919.png
December 22, 2023 at 9:28 am #15115229

Marcel
Supporter

Languages: English (English ) Spanish (Español ) German (Deutsch )

Timezone: Europe/Madrid (GMT+02:00)

Hi,

before your ticket is assigned to one of my colleagues, please allow me to walk you through some initial debugging steps. This will help speed up the support process.

We have a migration plugin, you can find the steps on how to migrate your content here: https://wpml.org/ru/%d0%b4%d0%be%d0%ba%d1%83%d0%bc%d0%b5%d0%bd%d1%82%d0%b0%d1%86%d0%b8%d1%8f/%d1%81%d0%b2%d1%8f%d0%b7%d0%b0%d0%bd%d0%bd%d1%8b%d0%b5-%d0%bf%d1%80%d0%be%d0%b5%d0%ba%d1%82%d1%8b/%d0%bf%d0%b5%d1%80%d0%b5%d1%85%d0%be%d0%b4-%d1%81-polylang-%d0%ba-wpml/.

Best Regards
Marcel

December 23, 2023 at 12:49 am #15121971

eidegC

Hello Marcel

On this domain we have never installed the Polylang plugin, I don't see why install a polylang to WPML migration plugin, if it has never been installed on the site.

Regards

December 24, 2023 at 11:03 am #15123477

Osama Mersal
WPML Supporter since 02/2020

Languages: English (English ) Arabic (العربية )

Timezone: Africa/Cairo (GMT+03:00)

Hi,

I'm Osama from WPML forums support. I'll be glad to help you today.

Please try the following steps:

1- Go to WPML-> String Translation
2- Search for the slug "property"
3- Delete the string
4- Go to WPML-> Settings-> Post Types Translation section
5- Click the "Save" button without changing anything
6- Translate the post type slug and save
7- Go to Settings-> Permalinks and resave the page
8- Clear the site's cache and check if the slug is translated correctly

Kindly let me know the result of the above steps.

Best regards,
Osama

December 26, 2023 at 5:18 pm #15130587

eidegC

Hi Osama

Everything is working fine now.

Thanks for your support