Toolset single line fields do not appear on the translation screen

This thread is resolved. Here is a description of the problem and solution.

Problem:
The client is unable to see certain Toolset custom fields, specifically single line or file type fields, in the WPML translation editor. These fields are already configured as translatable.

Solution:
The client was not using the latest plugin versions. We recommend updating WPML to the latest version, at the time 4.6.7. To do this, go to the list of plugins, click the Registered link for WPML to navigate to the Installer page, and then click Check for Updates to fetch the latest versions and proceed with the update.

After updating, we suggest making a minor edit to the post in question, such as adding an extra space, and then attempting to translate it again to see if the Toolset fields appear in the translation editor.

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Tagged: Compatibility

This topic contains 1 reply, has 2 voices.

Last updated by Nigel 1 year, 8 months ago.

Assisted by: Nigel.

Author	Posts
October 23, 2023 at 8:58 am #14634649
marcQ	Hello, I have some post types created with Toolset with their custom fields, my problem is that when I try to translate these posts in the translation editor it only appears to translate the title, the slug, and the fields that are of type Multiple Lines or WYSIWYG. Fields that are single line or file type, for example, do not appear on the translation screen. These fields are configured as translatable in the Custom Fields Translation section along with the other fields.
October 24, 2023 at 7:52 am #14643267
Nigel WPML Supporter since 02/2016 Timezone: Europe/Madrid (GMT+02:00)	Hi there I just tested translating Toolset custom fields (simple text fields and complex text fields) on my local test site and everything worked as expected, the fields were offered for translation in the translation editor. I looked through your debug info and I note that you don't have the latest version of WPML installed (4.6.7 is available). From the list of plugins click the Registered link for WPML to go to the Installer page, and click Check for Updates to pull in the latest available versions, and update. I suggest you edit the same Serveis Centrals post and make a minor edit (add an extra space, or something similar), then try translating it again. Do the Toolset fields appear in the editor now?