Translation

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Tagged: Exception

This topic contains 6 replies, has 1 voice.

Last updated by Dražen 3 months, 1 week ago.

Assisted by: Dražen.

Author	Posts
April 22, 2025 at 5:27 pm #16956746
luigiC-18	Background of the issue: I am trying to use WPML on my site hidden link. Symptoms: I have a problem with Markers. Questions: What is causing the problem with Markers? How can I resolve the issue with Markers?
April 22, 2025 at 5:28 pm #16956822
luigiC-18	Please I need help. Thanks.
April 22, 2025 at 5:33 pm #16956833
luigiC-18	One more screenshot
April 23, 2025 at 1:43 pm #16960148
luigiC-18	Please I need help with the translate, its impossble the difficulry with the marker, Please I need sombody to help me. I live many message but enybody preply. Thanks
April 23, 2025 at 5:32 pm #16961632
Bobby WPML Supporter since 04/2015 Languages: English (English ) Timezone: America/Los_Angeles (GMT-07:00)	Hi there, Thank you for your patience, while our wait time is higher than usual. While waiting for one of my colleagues to be assigned to your ticket, please review the following documentation. https://wpml.org/documentation/translating-your-contents/advanced-translation-editor/#safe-html-editing It is important that the markers match exactly the default language. The last screenshot you shared with us for example is missing an HTML marker which would trigger this error.
May 1, 2025 at 7:19 pm #16987253
luigiC-18	Hello I have a serious problem with the translation. I have the English page a big mess. Please I need someone to fix this problem. Since I have been begging for days and weeks for help with this mess. In all this time no one has come forward. In the past the support has always been excellent which I can't say about the current one. If you continue like this, I will most likely not renew the account. Attache the screenshot with a big mess Luigi Campanile
May 2, 2025 at 6:50 am #16987984
Dražen Supporter Languages: English (English ) Timezone: Europe/Zagreb (GMT+02:00)	Hello, 1) Please sahre URL where I can see the issue you shared in image. 2) Please share the access details of your website, so I can log in and take a look. I’m enabling a private message for the following reply. We have strict policies regarding privacy and access to your information. Please see: https://wpml.org/purchase/support-policy/privacy-and-security-when-providing-debug-information-for-support/  - Please backup the site files and database before providing us access.   - If you have a staging site where the problem can be reproduced, it is better to share access to the staging site.   Thanks, Drazen
May 2, 2025 at 8:59 am #16988607
Dražen Supporter Languages: English (English ) Timezone: Europe/Zagreb (GMT+02:00)	Hello Luigi, WPML support is the same as always, we are glad to help and will do so, but as you can see at top, it says we havea higher queue currently and waiting time is a bit longer. 1) I am trying to log in butit seems the password is not correct, Please recheck and provide it safe box below. 2) For backup, you can install UpdraftPlus: WP Backup & Migration Plugin, and create a backup. - https://wordpress.org/plugins/updraftplus/ Regards, Drazen
May 2, 2025 at 10:55 am #16989206
luigiC-18	I have fix it, now look ok, if you want to take a llok you are welcome. I just add the english.
May 2, 2025 at 11:12 am #16989292
Dražen Supporter Languages: English (English ) Timezone: Europe/Zagreb (GMT+02:00)	Hello, Glad to hear you fixed it and it works fine now. Let me know if you have any other questions or issues. Regards, Drazen