[Waiting for user feedback] Translation problem, sorting doesn't work in translated language

Hello there,

Thank you for contacting WPML support. I'd be happy to assist you on this issue.

Since you already performed the basic troubleshooting steps, To debug this issue further, I would need to check your site settings once, for this I would need temporary access (wp-admin and ftp) to your site.

So could you please provide me with those details, you will find the needed fields for this below the comment area when you log in to leave your next reply.
hidden link

This info is private and available to you and WPML supporters only.
Read more about this: https://wpml.org/purchase/support-policy/privacy-and-security-when-providing-debug-information-for-support/

Note:
Backup your sites before providing the credentials or if possible provide credentials for the test site

Look forward to your reply.

Thanks

Hello there,

The values are same so it's displaying it accordingly, I checked the acf fields and can see that you are using choices as follows

Apartment
Detached House
Maisonette
Office
Plot

It says For more control, you may specify both a value and label like this: red : Red

Can you convert the choices as acf suggested and translate the labels from WPML->String Translation once, leave the value fields as it is and see if it works?

hidden link
https://wpml.org/documentation/related-projects/translate-sites-built-with-acf/#acf-field-choices

Look forward to your reply.

Thanks

Hi there,

If you’d like to continue using Translate, you’ll need to manually adjust each translation and set the correct property type. You can try that approach, but the recommended method is to use Copy Once and then translate the labels and values as described above.

I agree that updating these fields will require some effort, but this approach is the recommended one and is less likely to cause issues than manually selecting the property type.

Thanks!

Hello there,

I am little confused here, I still see Acf radio choices as it was before

Apartment
Detached House
Maisonette
Office
Plot

It should be used as below

appartment : Apartment
detachedhouse : Detached House
maisonette : Maisonette
office : Office
plot : Plot

Once this saved on ACF field preferences, you have to update all the properties accordingly and it should work.

Are you trying to use this method or want to use the translate method?

Look forward to your reply.

Thanks

Hello there,

I can see the issue. The Elementor widget provided by your theme does not offer an option to configure the property type as radio buttons; it is currently set up as a Text field (as shown in the attached screenshot). Because of this, the raw value is always displayed on the front end, regardless of any adjustments we make.

You can observe the same behavior even in the default language, where the value appartment is shown instead of the intended label Appartment.

I’m checking whether a workaround is possible from our side, but it would also be a good idea to contact the theme author and confirm whether this widget supports radio fields with labels.

Look forward to your reply.

Thanks

Hello there,

I am sorry but I was unable to find an easy workaround here so lets wait for the developer feedback before proceeding further.

Thanks