Translation to french language

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Supporter timezone: Europe/Zagreb (GMT+01:00)

Tagged: Documentation request

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Last updated by Bruno Kos 7 minutes ago.

Assisted by: Bruno Kos.

Author	Posts
March 19, 2025 at 11:05 am
aleksandreK	Background of the issue: I have copied our website, which is in three languages (Czech, Russian, English), to a new domain degeorgie.fr and translated it automatically via WPML to French. I have set up French as the default/main language in WPML settings because we want to remove all the other languages. Symptoms: The website is not loading now. Questions: Why is the website not loading after setting French as the default language? How can I ensure the website loads correctly with only the French language?
March 19, 2025 at 12:57 pm
March 19, 2025 at 12:58 pm #16835376
Bruno Kos Supporter Languages: English (English ) German (Deutsch ) French (Français ) Timezone: Europe/Zagreb (GMT+01:00)	Here is the ticket, I will update you as soon as I will have some findings.
March 20, 2025 at 7:50 am #16838368
Bruno Kos Supporter Languages: English (English ) German (Deutsch ) French (Français ) Timezone: Europe/Zagreb (GMT+01:00)	I successfully deployed the site on my localhost. With only WPML, WooCommerce, and your theme enabled, the homepage displayed correctly in French. This suggests a potential compatibility issue with one or more of the other plugins on the site. To identify the conflicting plugin, I recommend activating a few plugins at a time (e.g., three at a time) and checking if the issue reoccurs. Additionally, the correct number of French pages was listed—please verify and confirm. Regarding translation removals, I encountered an error message: "Error happened! Please try again." To avoid affecting the count of French pages, I advise against deleting translations for now. I have escalated this to our second-tier support team and will keep you updated on any developments.
March 25, 2025 at 1:31 pm #16857924
Bruno Kos Supporter Languages: English (English ) German (Deutsch ) French (Français ) Timezone: Europe/Zagreb (GMT+01:00)	We've identified the issue. The problem occurred because WPML’s sync deletion function removed more content than expected — specifically, the French pages were deleted. This happened due to the current settings in WPML > Settings: - When deleting a post, delete translations as well - When deleting a taxonomy (category, tag, or custom), delete translations as well With these options enabled, deleting a translation can also remove its original content — which explains why the French pages went missing. To prevent this from happening again, we recommend turning off these settings. Otherwise, similar issues may occur with other translated content.