This thread is resolved. Here is a description of the problem and solution.
Problem:
If you're experiencing issues with the WPML editor freezing and displaying the message 'Unable to retrieve job details' when trying to translate pages on your site.
Solution:
We recommend you try the following steps:
1. Navigate to WPML → Translation Management → Translation Jobs.
2. Cancel the translation for the affected page.
3. Go to Pages.
4. Make a slight modification to the original page and save it.
5. Return to the WPML translation editor and attempt the translation again.
If this solution does not resolve your issue, or if it seems outdated or irrelevant to your specific case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. Additionally, please feel free to open a new support ticket with us for further assistance at WPML support forum.
This is the technical support forum for WPML - the multilingual WordPress plugin.
Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.
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Last updated by 1 week, 2 days ago.
Assisted by: Andrey.
