When I try to translate, the translator is not opening at all

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Supporter timezone: Europe/Kyiv (GMT+03:00)

Tagged: ATE, Bug

This topic contains 2 replies, has 0 voices.

Last updated by Andrey 3 days, 12 hours ago.

Assisted by: Andrey.

Author	Posts
April 3, 2025 at 2:30 pm #16892992
marcoR-2	Background of the issue: I am trying to translate content using the WPML plugin, but the translator is not opening at all. When I open the translator, it stays stuck and never loads the content. I cannot translate anything now. Symptoms: The translator is not opening and stays stuck, never loading the content. Error log: {"url":"hidden link","requestArgs":{"method":"POST","body":{"ids":["125765303","132573291","132573296","132573834","132573866","132573871","132573876","132573887","132573890","132573891","132573903","132573918","135484240","135509658","135510127"]}},"status":503} Questions: How can I fix the translator so it loads content?
April 3, 2025 at 2:39 pm #16893126
Andrey Supporter Languages: English (English ) Russian (Русский ) Timezone: Europe/Kyiv (GMT+03:00)	Thank you for contacting WPML support. Our team is working on a solution to this issue. I will let you know as soon as I have any news.
April 3, 2025 at 7:49 pm #16894750
Andrey Supporter Languages: English (English ) Russian (Русский ) Timezone: Europe/Kyiv (GMT+03:00)	I appreciate your patience. Could you please test it again to see if it works for you? It should have been fixed already.