kasperG
Background of the issue:hidden link
But the product is in stock on the danish site (main language) hidden link
This happens randomly. The issue fixes itself when the product is saved.
Symptoms:
Questions:
Shekhar Bhandari WPML Supporter since 03/2015
Languages:
English (English )
Timezone:
Asia/Kathmandu (GMT+05:45)
Hello there,
I have enabled the private reply so when the staging site is ready, provide it in the next reply.
Look forward to your reply.
Thanks
kasperG
We've set up the staging site: hidden link
Same credentials as production site.
Shekhar Bhandari WPML Supporter since 03/2015
Languages:
English (English )
Timezone:
Asia/Kathmandu (GMT+05:45)
Hello there,
Can you provide me few products links (at least 4-5) from staging where I can see the issue.
Look forward to your reply.
Thanks
kasperG
Not sure how we should go about that. WPML is tied to hockeyshop.dk (main language) and hockeyproshop.de (second language). Kinsta only provides one URL, so not sure how you can access the german (.de) products.
Can you configure WPML to only use one domain for the staging-site?
kasperG
I switched settings to use same domain.
Here are some products:
hidden link
hidden link
hidden link
hidden link
Shekhar Bhandari WPML Supporter since 03/2015
Languages:
English (English )
Timezone:
Asia/Kathmandu (GMT+05:45)
Hello there,
Thank you for the links.
I updated this product: hidden link
And trying multiple things to replicate the issue, but I am unable too. I will keep monitoring.
Further, when I disabled all plugins, the site resulted in a fatal error, so to fix this I would need ftp details as well as the previous login details is removed due to some issues, so can you provide the details again in the next private reply.
I have enabled the private reply for you.
Look forward to your reply.
Thanks
Shekhar Bhandari WPML Supporter since 03/2015
Languages:
English (English )
Timezone:
Asia/Kathmandu (GMT+05:45)
Hello there,
I am monitoring the site as of now, also, the login details is removed due to glitch, can you add the wp-login details too.
Thanks
Shekhar Bhandari WPML Supporter since 03/2015
Languages:
English (English )
Timezone:
Asia/Kathmandu (GMT+05:45)
Hi,
I have been monitoring the products but haven’t been able to replicate the issue so far.
I updated three products, and they have been in stock since Friday. I even made a purchase to test if the issue would occur again, but it didn’t.
I recommend updating the products on your end and checking if any new products show the same issue on the live site.
Looking forward to your response.
Thanks.
kasperG
Hi. Is there any way to update all products at once? If so, would you mind trying it on the staging-site?
Shekhar Bhandari WPML Supporter since 03/2015
Languages:
English (English )
Timezone:
Asia/Kathmandu (GMT+05:45)
Hello there,
You can bulk update products as mentioned here: https://woocommerce.com/posts/bulk-update-products/
Thanks
kasperG
We have 4,835 products. I can't bulk update them. It will crash the server and/or corrupt data.
Also. the staging site is littered with errors after you've worked on the site. Should I delete it and push a fresh copy?
