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This thread is resolved. Here is a description of the problem and solution.

Problem:
If you're experiencing a website crash after updating WPML along with the plugins WPML CMS, String, ACF, and Divi Machine, it might be due to a plugin conflict.
Solution:
We recommend enabling debugging to pinpoint the exact issue. You can do this by adding the following lines to your site’s

wp-config.php

file:

define('WP_DEBUG', true);
define('WP_DEBUG_LOG', true);
define('WP_DEBUG_DISPLAY', false);

Ensure that Divi Machine, ACF, and your current theme are updated to their latest versions. Once debugging is enabled, any errors will be logged to a debug.log file in the /wp-content/ directory. Please share the relevant error messages with us for further assistance.

This solution might be outdated or not applicable to your specific case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the issue persists, please open a new support ticket.

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Last updated by Andrey 1 week, 6 days ago.

Assisted by: Andrey.

Author Posts
June 30, 2025 at 1:41 pm #17184663

sauliusD

Background of the issue:
I was trying to update WPML and noticed that the combination of plugins WPML CMS, String, ACF, and Divi Machine crashes my website. The issue can be seen on this page: hidden link

Symptoms:
After the update, my website is not working and shows a critical error.

Questions:
What could be causing the website to crash after updating WPML?
How can I resolve the critical error caused by the plugin combination?

June 30, 2025 at 3:39 pm #17185382

Andrey
WPML Supporter since 06/2013

Languages: English (English ) Russian (Русский )

Timezone: Europe/Kyiv (GMT+03:00)

Thank you for contacting WPML support.

I checked the link you provided, but did not encounter any critical error on the page.

As a first step, please enable debugging by adding the following lines to your site’s wp-config.php file. This will allow us to identify the exact issue:

define('WP_DEBUG', true);
define('WP_DEBUG_LOG', true);
define('WP_DEBUG_DISPLAY', false);

Please make sure that Divi Machine, ACF, and your current theme are also updated.

Once enabled, any errors will be logged to a debug.log file located in the /wp-content/ directory. Please share the relevant error messages, so I can assist you further.