This thread is resolved. Here is a description of the problem and solution.
Problem:
You are trying to use WPML Media Translation, which appears installed and active in your plugins but shows as inactive under WPML support. A message prompts you to complete the setup to make WPML Media Translation fully functional, but you are unable to stop or activate it.
Solution:
1. Navigate to WPML->Settings->Media Translation.
2. Ensure the following options are checked:
- Translate existing media in all languages
- Duplicate existing media for translated content
- Duplicate the featured images for translated content
3. Click the start button and allow the process to complete, which might take some time depending on the total number of posts and media files.
If this solution does not resolve your issue or seems outdated, we recommend checking the related known issues, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If problems persist, please open a new support ticket.
This is the technical support forum for WPML - the multilingual WordPress plugin.
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Last updated by 1 day, 2 hours ago.
Assisted by: Shekhar Bhandari.