- Make sure you have a backup or staging site
- Disable all other plugins and leave active only WPML plugins
- Switch to WP default theme
- Check if the issue still happens.
2) If issue still happens, please share admin and FTP access to the staging site so we can have a look and check what is wrong.
thanks, I can see the issue, but I can not check or debug it further on a production website.
It would be best if you could provide a staging site where I can debug, if not please provide a duplicator copy or let me know if it is okay and I can create a copy and check further.
Duplicator will not work, as the website if many 10s of GBs. We tried many times. So, you have my approval to proceed with production AND treat it like staging.
There are thousands of visits on the website every hour, but it is ok to have some downtime. So please proceed. Thanks.
I am afraid that would not be possible since the package is also needed to further debug the issue and escalation.
Anyway, I think I figured out the issue and reproduced it on the new test site. It seems to be a bug when there are many languages active and causes issues with DB so Transaltion Management fails to load.