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Last updated by Osama Mersal 4 months, 1 week ago.

Assisted by: Osama Mersal.

Author Posts
April 15, 2025 at 9:09 pm #16936114

andreiV-8

Background of the issue:
I am using the WPML plugin on my website hidden link. In the Russian language version, which is the secondary language, not all products are displayed when I filter by stock, and I don’t understand why. How can I fix this?

i use WooCommerce Multilingual & Multicurrency -> attributes sync but dosen't work.

Symptoms:
In the Russian language version, not all products are displayed when I filter by stock

Questions:
How can I ensure the product filtering behaves the same way in the secondary language as it does in the primary one?

April 16, 2025 at 12:10 pm #16938647

Osama Mersal
WPML Supporter since 02/2020

Languages: English (English ) Arabic (العربية )

Timezone: Africa/Cairo (GMT+03:00)

Hi,

Thanks for contacting WPML forums support. I'll be glad to help you today.

I would need to look closely at your site, so I would need to request temporary access (WP-Admin and FTP)
Preferably to a test site where the problem has been replicated.

Your answer will be private, meaning only you and I can access it.

❌ Please back up your database and website ❌

✙ I need your permission to deactivate and reactivate the plugins and themes and change site configurations. This is also why the backup is critical.

✙ I also need your permission to take a local copy of your site to debug the issue without affecting your live site.

Best regards,
Osama

April 16, 2025 at 1:10 pm #16938985

Osama Mersal
WPML Supporter since 02/2020

Languages: English (English ) Arabic (العربية )

Timezone: Africa/Cairo (GMT+03:00)

Hi,

Thanks for the access details. I checked the mentioned filter, and it seems to work correctly. (Kindly check the attached screenshot)

Best regards,
Osama

2025-04-16_15-09-39.png
April 16, 2025 at 1:35 pm #16939229

andreiV-8

Did you make any changes/settings? They weren't displaying correctly last night.

Now everything seems to be in order.

Thank you

April 16, 2025 at 1:44 pm #16939267

Osama Mersal
WPML Supporter since 02/2020

Languages: English (English ) Arabic (العربية )

Timezone: Africa/Cairo (GMT+03:00)

Hi,

I didn't make any changes. When I checked it, it was working correctly. I think it might be a caching issue.

Best regards,
Osama