Auto Sign-in and sign out users from all domains is not working

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Supporter timezone: Asia/Ho_Chi_Minh (GMT+07:00)

Tagged: Exception

This topic contains 3 replies, has 2 voices.

Last updated by Long Nguyen 1 year, 9 months ago.

Assisted by: Long Nguyen.

Author	Posts
September 11, 2023 at 5:16 pm #14378717
John de Lange	Tell us what you are trying to do? I can login to aquainfo.nl but when I switch to the second language on aquainfo.org I am logged out. Can't login on aquainfo.org either. Auto Sign-in and sign out users from all domains is switched on. Is there any documentation that you are following? WPML documentation Is there a similar example that we can see? no What is the link to your site? hidden link Https: //aquainfo.org
September 13, 2023 at 4:48 am #14386947
Long Nguyen WPML Supporter since 02/2022 Languages: English (English ) Timezone: Asia/Ho_Chi_Minh (GMT+07:00)	Hi John, Thank you for contacting WPML support, I'd be happy to help you with this issue. I see the login page in the second domain is accessible so I think you can login from the second domain hidden link Screenshot hidden link If it does not work, I would like to request temporary access (wp-admin and FTP) to your site to take a better look at the issue. It would be better to have a testing site where the issue is replicated. Your next reply is set to private to share the info. ❌ IMPORTANT: Please backup your database and website before proceeding ❌ You can use this plugin to create the backup: https://wordpress.org/plugins/duplicator/ ✙ I would need your permission to de-activate and re-activate Plugins and the Theme to change configurations on the site if needed. This is also a reason the backup is critical. Look forward to your reply. Thanks
September 13, 2023 at 5:20 am #14386969
John de Lange	ps. I can login from hidden link ....but it redirects me to the aquainfo.nl backend, I am still not able to access pages from the frontend.
September 13, 2023 at 6:41 am #14387141
Long Nguyen WPML Supporter since 02/2022 Languages: English (English ) Timezone: Asia/Ho_Chi_Minh (GMT+07:00)	Hi, Here is the screen record on my end, this feature works properly hidden link I also noticed you are using a custom login link hidden link, that could be the issue. The default login link/page is hidden link and it works on my end. Regards.

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