This thread is resolved. Here is a description of the problem and solution.
Problem:
You are using the automatic process to translate your website and encounter issues with the translation of layout sections, specifically the portfolio archive. The layout section translates well, but when switching languages, it indicates that 'No custom templates have been created yet.' Additionally, you cannot use the '+' sign to manually add translations in the backend editor.
Solution:
We recommend the following steps to resolve the issue:
1. Delete the current layout.
2. Switch to all languages from the top-bar.
3. Create a new layout.
4. Under conditions, select categories from all languages.
5. Save the layout order.
For more detailed guidance, refer to the documentation on translating Avada layout sections, which advises setting all conditions in all languages.
If this solution does not resolve your issue or seems outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket.
This is the technical support forum for WPML - the multilingual WordPress plugin.
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This topic contains 8 replies, has 2 voices.
Last updated by 3 months, 2 weeks ago.
Assisted by: Shekhar Bhandari.