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This topic contains 9 replies, has 0 voices.
Last updated by Miguel Vieira 13 hours, 28 minutes ago.
Assisted by: Shekhar Bhandari.
Author | Posts |
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August 5, 2025 at 2:26 pm #17296938 | |
Miguel Vieira |
Background of the issue: Symptoms: Questions: |
August 7, 2025 at 6:57 am #17301440 | |
Shekhar Bhandari WPML Supporter since 03/2015
Languages: English (English ) Timezone: Asia/Kathmandu (GMT+05:45) |
Hi there, Thanks for reaching out to WPML support! I’m here to help you out with this issue. Can you please go to WooCommerce->WooCommerce Multilingual->Multicurrency settings and send me a screenshot? Also, try using the default currency switcher widgets and see if that works for you. Looking forward to hearing from you! Thanks |
August 7, 2025 at 11:10 am #17302334 | |
Miguel Vieira |
Hello! The default shortcode works, but since I want to customize it, I created my own, but I must be doing something wrong. |
August 8, 2025 at 4:36 am #17304302 | |
Shekhar Bhandari WPML Supporter since 03/2015
Languages: English (English ) Timezone: Asia/Kathmandu (GMT+05:45) |
Hello To debug this issue further, I would need to check your site settings once, for this I would need temporary access (wp-admin and ftp) to your site. So could you please provide me with those details, you will find the needed fields for this below the comment area when you log in to leave your next reply. This info is private and available to you and WPML supporters only. Note: Look forward to your reply. Thanks |
August 11, 2025 at 5:42 am #17308082 | |
Shekhar Bhandari WPML Supporter since 03/2015
Languages: English (English ) Timezone: Asia/Kathmandu (GMT+05:45) |
Hello there, Instead of uploads folder, can you move the files to the theme folder once and see if it helps? Look forward to your reply. Thanks |
August 11, 2025 at 11:40 am #17309495 | |
Miguel Vieira |
Hello! I’ve moved the files and updated the switcher_style prop, but it didn't work. I had already tried this approach as well before requesting assistance. |
August 12, 2025 at 4:34 am #17311754 | |
Shekhar Bhandari WPML Supporter since 03/2015
Languages: English (English ) Timezone: Asia/Kathmandu (GMT+05:45) |
Hello there, I have escalated the issue to our 2nd tier for further feedback. Thanks |
August 12, 2025 at 8:44 am #17312420 | |
Shekhar Bhandari WPML Supporter since 03/2015
Languages: English (English ) Timezone: Asia/Kathmandu (GMT+05:45) |
Hello there, Our 2nd tier checked and suggested the following workaround https://wpml.org/errata/new-custom-currency-switchers-not-recognised-with-wcml-5-5-x/ Can you please check and see if it helps. Thanks |
August 12, 2025 at 1:57 pm #17313830 | |
Miguel Vieira |
Hello again, I tested it and it didn't work. I added the file, as shown in the attached screenshot, and disabled and enabled the plugin, but it still doesn't appear. |
August 13, 2025 at 4:57 am #17315385 | |
Shekhar Bhandari WPML Supporter since 03/2015
Languages: English (English ) Timezone: Asia/Kathmandu (GMT+05:45) |
I changed the code in theme functions.php to the following and it's working for me 'switcher_style' => 'twenty-twenty-five-flowt-currency-switcher' let me know if this helps. Thanks |
August 14, 2025 at 12:04 pm #17320881 | |
Miguel Vieira |
Thank you! It's finally working. |