Skip Navigation

This is the technical support forum for WPML - the multilingual WordPress plugin.

Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.

Sun Mon Tue Wed Thu Fri Sat
- 10:00 – 17:00 10:00 – 17:00 10:00 – 17:00 10:00 – 17:00 10:00 – 17:00 -
- 18:00 – 19:00 18:00 – 19:00 18:00 – 19:00 18:00 – 19:00 18:00 – 19:00 -

Supporter timezone: Asia/Kathmandu (GMT+05:45)

Tagged: 

This topic contains 2 replies, has 0 voices.

Last updated by Shekhar Bhandari 3 days, 6 hours ago.

Assisted by: Shekhar Bhandari.

Author Posts
April 28, 2025 at 8:15 am

gianfrancoa-3

Background of the issue:
I'm trying to translate some select fields made with Elementor Pro form widget using the WPML 'classic editor'. The issue can be seen on this page: hidden link. Instead of a list of selectable options, I got only one single option with many ''.

For example:

PortoferraioLaconaLido di CapoliveriMarina di Campo - Camping Ville degli UliviMarina di Campo - City CentreMarina di Campo 200 meters from the Airport - Free shuttle serviceProcchioPick-up "at home"

Symptoms:
The select fields are not rendered correctly on the website frontend. Instead of each option being on a different row, I see a single row with all the options separated by '', making it impossible to select a specific option.

Questions:
Why are the select fields not rendering correctly after translation?
How can I fix the issue of options being displayed in a single row with ''?
Let me remind you I'm using the "Classic editor".

April 28, 2025 at 9:13 am
April 28, 2025 at 10:14 am #16974182

gianfrancoa-3

Just to let you know, I've manually edited every single form in its language on my website just to "fix" this issue, so right now you will NOT find this issue on my website. Obviously that's NOT a real fix for this issue, because right now I can't translate anymore my form in the "standard" way.

So, please try to find a fix in your sandbox website, ok?
thanks!

April 28, 2025 at 10:25 am #16974243

Shekhar Bhandari
WPML Supporter since 03/2015

Languages: English (English )

Timezone: Asia/Kathmandu (GMT+05:45)

Sure, I will update you as soon as I receive further feedback from the compatibility team.

May 5, 2025 at 7:32 am #16994781

gianfrancoa-3

Hi, I'm really sorry to bump but I really need support with this issue as soon as you can. Please let me know if you have any update, thanks.

May 5, 2025 at 10:03 am #16995594

Shekhar Bhandari
WPML Supporter since 03/2015

Languages: English (English )

Timezone: Asia/Kathmandu (GMT+05:45)

Hello,

The issue has been escalated to our developers. I will update you as soon as I receive further feedback.

Currently, the only solution is to manually set the translations.

Thank you,