Fatal error when trying to access installed plugin

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Last updated by didierG-8 2 years, 7 months ago.

Author	Posts
December 8, 2022 at 10:23 am #12613903
didierG-8	Hi, I got following error when trying to access installed plugin : Fatal error: Uncaught Error: Class 'DOMDocument' not found in /home/wokadmin/monstrofun.ch/wp-content/plugins/sitepress-multilingual-cms/classes/xml-config/class-wpml-xml-config-validate.php:67 Stack trace: #0 /home/wokadmin/monstrofun.ch/wp-content/plugins/sitepress-multilingual-cms/classes/xml-config/class-wpml-xml-config-validate.php(51): WPML_XML_Config_Validate->get_xml('<wpml-config>\r\n...') #1 /home/wokadmin/monstrofun.ch/wp-content/plugins/sitepress-multilingual-cms/classes/xml-config/class-wpml-xml-config-validate.php(34): WPML_XML_Config_Validate->from_string('<wpml-config>\r\n...') #2 /home/wokadmin/monstrofun.ch/wp-content/plugins/sitepress-multilingual-cms/classes/xml-config/read/class-wpml-xml-config-read-file.php(18): WPML_XML_Config_Validate->from_file('/home/wokadmin/...') #3 /home/wokadmin/monstrofun.ch/wp-content/plugins/sitepress-multilingual-cms/classes/xml-config/class-wpml-config.php(306): WPML_XML_Config_Read_File->get() #4 /home/wokadmin/monstrofun.ch/wp-content/plugins/sitepress-multilingual-cms in /home/wokadmin/monstrofun.ch/wp-content/plugins/sitepress-multilingual-cms/classes/xml-config/class-wpml-xml-config-validate.php on line 67 thanks for your help,
December 8, 2022 at 2:34 pm #12615561
George Botsev WPML Supporter since 02/2014 Languages: English (English ) Timezone: Europe/Sofia (GMT+03:00)	Hello! It appears that your server is missing the DOM and/ or XML PHP extension. Usually that extension is enabled and available by default... You have to install it or enable it in your php.ini file. You can check for example this page which might help you: https://stackoverflow.com/questions/44045478/how-do-i-enable-the-dom-extension-in-the-php-ini Perhaps you should contact your hosting company and ask for that as this involves settings that you might not have access and definitely requires some background in system administration in order to be done successfully and without an issue.