Tell us what you are trying to do?
I'm trying to translate the phrase "Product attribute" into Italian but I didn't find anywhere this string and I asked also to the Woodmart Theme to fix it but they said to me that is a WPML problem.
Is there a similar example that we can see?
I attached the screenshot of a product page all translated in Italian except for the string "product Attributes"
What is the link to your site?
I share the same link as the screenshot hidden link
If you need I can provide you with the staging site access.
PS. I inform you that the memory limit of the website is already increased although you can't see it on the debug info.
Before this ticket gets assigned to my colleagues, I will try to help.
The proper way to translate strings depends a lot on how they have been implemented inside the theme/plugin.
Sometimes, there are even duplicates of the same string and only one of them is the correct one that needs to be translated.
Also, sometimes, simply removing the string (checking the box and removing it) and then re-registering it again by scanning for it (one of the methods below) and re-translating it resolves the issue.
1. Please try this:
Go to WPML > String Translation and at the bottom of the page you will find a checkbox called "Look for strings while pages are rendered". You can enable (check) that and then go in the front end to a page where you have that string showing up and then go back to WPML > String Translation and search for that string and see if it now shows up.
2. If you can't find them inside the WPML > String Translation, they might be added as admin text.
I would like to request temporary access (wp-admin and FTP) to your site to take a better look at the issue. You will find the needed fields for this below the comment area when you log in to leave your next reply. The information you will enter is private which means only you and I can see and have access to it.
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I will be checking various settings in the backend to see if the issue can be resolved. Although I won't be making changes that affect the live site, it is still good practice to backup the site before providing us access. In the event that we do need to debug the site further, I will duplicate the site and work in a separate, local development environment to avoid affecting the live site.
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Just wanted to let you know that I'm still digging on this.
What's happening here is pretty interesting so I'm still trying to figure out a couple of things, including where is that exact text coming from (let me know if you manually added it somewhere - this might help me better understand the setup).
I will get back to you as soon as I have any updates.
So, the issue that I think was happening here is that this custom post type (the Layouts > Layouts) one was set as NOT TRANSLATABLE (check my screenshot).
I set it as translatable now.
So you will see that this layouts element that you mentioned for the single product was created from the EN backend: hidden link
So what you would need to do now is go to WPML > Translation Management > find this layout and duplicate it into IT.
Then, after you duplicate it, go here (hidden link) - this will show you the duplicated layout.
You should then be able to open it with Elementor and translate that wording to whatever language you want.
