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Supporter timezone: Europe/Vienna (GMT+02:00)

This topic contains 7 replies, has 2 voices.

Last updated by Bigul 9 months ago.

Assisted by: Bigul.

Author Posts
August 22, 2024 at 2:45 pm #16095601

elvisP

Background of the issue:
I have a website with two different domains in the same language. I am trying to log in and translate stopht.nl, which is the other domain for the Dutch version of the page. URL: hidden link

Symptoms:
I cannot log in or translate through stopht.ro. When I try to log in, it redirects me to stopht.ro login. The page is still in Romanian instead of Dutch.

Questions:
Why can't I log in to stopht.nl?
Why is the page still in Romanian instead of Dutch?
Why does it redirect me to stopht.ro when I try to log in?

August 22, 2024 at 5:27 pm #16096175

Bigul
WPML Supporter since 01/2013

Languages: English (English )

Timezone: Europe/Vienna (GMT+02:00)

Hello,

Welcome to the WPML support forum. I will do my best to help you to resolve the issue.

To help you faster, I've enabled debug information for this support ticket. Please see this link for how to get this information from your site and give it to us: http://wpml.org/faq/provide-debug-information-faster-support/

Please note that we don't have to log in to the secondary language domain - hidden link to translate the posts and pages from Romanian. We hope you are using WPML Translation Editor to translate the contents (posts/pages).

So please login to hidden link and complete the translation of posts/pages and make sure you are getting the expected results in the frontend for hidden link

Please visit WPML>>Languages>>Language URL format>>A different domain per language and choose *Auto sign-in and sign-out users from all domains* option to log in from both domains. Refer to the following docs for more details.

https://wpml.org/documentation/getting-started-guide/language-setup/language-url-options/how-to-use-wpml-with-different-domains-per-language/#3-set-up-the-option-in-wpml

hidden link

--
Thanks!

Bigul

August 23, 2024 at 3:57 pm #16099098

elvisP

Hello,
Thank you for your response.
I have already enabled auto sign-in and sign-out, but it keeps redirecting me to the main domain to log in even though I have enable that. Therefore I cannot edit the other language site. Assistance is still needed.

Thank you!

Screenshot 2024-08-23 175621.png
August 23, 2024 at 5:47 pm #16099349

Bigul
WPML Supporter since 01/2013

Languages: English (English )

Timezone: Europe/Vienna (GMT+02:00)

Hello,

Thank you for the updates. Please try the following steps and check if is there any difference in the result.

1) Visit WPML>>Languages>>Language URL format
2) Resave the settings
3) Visit Settings>>Permalinks
4) Resave the settings
5) Clear all types of caches (including server-side and browser caches).

Please share with me the Debug information. It will help us to get more details about your site and its configuration. See this link for how to get this information from your site and give it to us: http://wpml.org/faq/provide-debug-information-faster-support/

--
Thanks!

Bigul

August 26, 2024 at 4:49 pm #16106254

elvisP

Hello,

Thank you for further assistance. I am providing here the debug information so we may find it faster what the problem is and fix it. I also tried the instructions you previously send and it's not yet fixed.

Thank you!

August 27, 2024 at 5:37 am #16107341

Bigul
WPML Supporter since 01/2013

Languages: English (English )

Timezone: Europe/Vienna (GMT+02:00)

Hello,

Thank you for the updates and Debug Information. I have a request. Please upgrade the following configurations for the better performance of the site and check if is there any difference in the results.

1) Increase *WP Memory Limit* to *256* MB(the minimum required memory limit for WPML is *128*). Please check the following links for more details

https://wpml.org/home/minimum-requirements/

https://developer.wordpress.org/apis/wp-config-php/#increasing-memory-allocated-to-php

2) Increase the *MaxInputVars* of PHP settings to *10000*. Please check the following article for more details and contact your system admin/hosting provider to upgrade this configuration.

hidden link

We hope you are using WPML Translation Editor for translating the posts and pages. Please share a screencast (you can share it via Google Drive or Dropbox) for a better understanding of the following.

Therefore I cannot edit the other language site.

--
Thanks!

Bigul

August 27, 2024 at 12:49 pm #16110007

elvisP

Hello,

I am using WPML to translate post and pages. And the Wp memory limit is 512MB and it still I cannot edit the other translations neither can I log in into them. When I try to log in into my other language site it redirects me to stopht.ro one still.

Thank you in advance.

August 27, 2024 at 4:47 pm #16111465

Bigul
WPML Supporter since 01/2013

Languages: English (English )

Timezone: Europe/Vienna (GMT+02:00)

Hello,

Thank you for the updates. Please fill in the private details fields after a full site backup{mandatory}. I would like to access the admin area of your site for further checking. Refer to the following links for more details about our private information-sharing policies.

https://wpml.org/purchase/support-policy/privacy-and-security-when-providing-debug-information-for-support/

hidden link

Also, please share the URL of a couple of posts/pages you are trying to translate now.

--
Thanks!

Bigul

The topic ‘[Closed] I have a website but two different domains in the same language, but I cannot edit in one language’ is closed to new replies.