You are experiencing an issue where customers are not assigned a membership after purchasing a product on the Czech version of your website, despite it working correctly in the Slovak version.

We recommend trying the workaround suggested in the WPML errata for a similar issue where WooCommerce Memberships does not assign membership when purchasing a product in a secondary language. You can find the detailed steps here: <a href=\'https://wpml.org/errata/woocommerce-memberships-does-not-assign-membership-when-purchasing-a-product-in-a-secondary-language/\'>WPML Errata on WooCommerce Memberships</a>. Please ensure to make a full backup of your website before proceeding with the workaround. If this solution does not resolve your issue or seems outdated, we highly recommend checking related known issues at <a href=\'https://wpml.org/known-issues/\'>https://wpml.org/known-issues/</a>, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. Should the problem persist, please do not hesitate to open a new support ticket with us for further assistance.

in the language mutation it does not turn on after the client orders membership

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Tagged: Known issue

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Last updated by Otto 2 weeks, 2 days ago.

Assisted by: Otto.

Author	Posts
November 25, 2025 at 4:21 pm #17609155
marekD-9	Background of the issue: I am trying to ensure that when a customer purchases a product on my website, they are assigned a membership. The website is originally in Slovak, and everything works fine in this language. However, in the Czech translation of the website via WPML at hidden link, the Czech customer is not assigned a membership after purchasing from the Czech version of the website. Symptoms: In the Czech translation of the website, the customer is not assigned a membership after purchasing from the Czech version. Questions: What should I do to make the membership assignment work correctly in the Czech version of the website? I think the last time you advised me on the settings. However, I have a feeling that when wordpress wpml or woocommerce was updated, this error appeared again.
November 26, 2025 at 2:16 pm #17612299
Otto WPML Supporter since 09/2015 Languages: English (English ) Spanish (Español ) Timezone: America/Argentina/Buenos_Aires (GMT-03:00)	Hello, It seems related to this: https://wpml.org/errata/woocommerce-memberships-does-not-assign-membership-when-purchasing-a-product-in-a-secondary-language/ Please, try the workaround suggested there. ❌ Please make a full website backup before proceeding ❌ Let me know how it goes, please. Best Regards, Otto