judge.me Unable to synchronize with other language products

This thread is resolved. Here is a description of the problem and solution.

Problem:
The client is trying to synchronize products across different languages on their WooCommerce site using Judge.me, but faces issues because Judge.me does not detect products in different languages due to incompatibility with WPML.
Solution:
We recommend that the Judge.me developers join the WPML Go Global Program to achieve compatibility. They can reach out to us through https://wpml.org/documentation/support/go-global-program/. Additionally, Judge.me has opened a feature request for WooCommerce multilanguage compatibility with WPML, which can be viewed here: https://feedback.judge.me/suggestions/115563/woocommerce-add-multilanguage-compatibility-with-wpml.

If this solution does not apply to your case, or if it seems outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If further assistance is needed, please open a new support ticket at WPML support forum.

This is the technical support forum for WPML - the multilingual WordPress plugin.

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Tagged: Go Global Application

This topic contains 4 replies, has 2 voices.

Last updated by Dražen Duvnjak 1 week ago.

Assisted by: Dražen Duvnjak.

Author	Posts
November 4, 2024 at 1:16 pm #16361144
keyunl	Background of the issue: I am trying to synchronize products across different languages on my site hidden link using judge.me. Symptoms: Unable to synchronize with other language products. Questions:
November 4, 2024 at 1:31 pm #16361254
keyunl	I have already contacted the developers of Judge.me! They believe that the way WPML works with WooCommerce is different from how Judge.me operates in this regard. Using WPML causes their application to be unable to detect products in different languages, resulting in all products not being synchronized. I only need to synchronize multilingual products so that reviews can display in other languages; I don't need the review content to be translated! I want to ask if there's a way or code snippet to temporarily address this issue!
November 6, 2024 at 8:14 am #16370037
Dražen Duvnjak Supporter Languages: English (English ) Timezone: Europe/Zagreb (GMT+01:00)	Hi, thanks for contacting us. Judge.me is a not-compatible plugin, which means it was not tested by us nor we work with the author on compatibility. If the author is interested in being WPML-compatible, they can reach us here https://wpml.org/documentation/support/go-global-program/, and we will gladly collaborate. I also see they have opened a feature request for this from their side: - hidden link Not much we can do from our side since it would require compatible work from both side, and the best would be for them to join our program and we would be glad to work with them. Regards, Drazen
November 6, 2024 at 8:18 am #16370042
keyunl	Okay, can you recommend a reviews plugin?
November 6, 2024 at 8:21 am #16370049
Dražen Duvnjak Supporter Languages: English (English ) Timezone: Europe/Zagreb (GMT+01:00)	Hello, I am not sure what exactly fucntion you need but you can check our list of compatible plugins: https://wpml.org/plugin/ I have done a search for reviews and there are some plugin that could be useful for you: https://wpml.org/plugin/?wpv_view_count=120064&wpv-plugin-functionality=0&wpv_post_search=review&wpv-wpcf-recommendation-flag=&wpv_filter_submit=Search Regards, Drazen