Latest version update causes critical error

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Supporter timezone: America/Sao_Paulo (GMT-03:00)

Tagged: Bug

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Last updated by Lucas Vidal de Andrade 6 days, 8 hours ago.

Assisted by: Lucas Vidal de Andrade.

Author	Posts
April 3, 2025 at 12:55 pm #16892101
leanneT	Background of the issue: I updated the WPML plugin to version 4.7.3 today, which caused a critical error on my site. I have rolled back to version 4.7.2 for now. Symptoms: After updating to version 4.7.3, I encountered a PHP warning and a PHP fatal error. The warning states that a required file could not be opened, and the fatal error indicates that the required file is missing, causing the site to crash. Questions: Why does updating to version 4.7.3 cause a critical error? How can I resolve the missing file error after the update?
April 3, 2025 at 1:05 pm #16892482
Lucas Vidal de Andrade Supporter Languages: English (English ) Spanish (Español ) German (Deutsch ) Portuguese (Brazil) (Português ) Timezone: America/Sao_Paulo (GMT-03:00)	As I said in our chat, I'd like to get a copy of your website. This way I can analyze it locally, without compromising the functioning of your live website. Here are the instructions to do that: https://wpml.org/pt-br/faq/provide-supporters-copy-site/ If it doesn't work with Duplicator, you can share a All In One WP Migration package. Let me know.