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Supporter timezone: Asia/Singapore (GMT+08:00)

This topic contains 4 replies, has 0 voices.

Last updated by Kor 2 weeks, 2 days ago.

Assisted by: Kor.

Author Posts
November 20, 2025 at 10:48 am #17594993

fresh-blendA

Background of the issue:
I am trying to achieve a consistent mega menu appearance across different language versions of my site, hidden link. The 'textieltransfers' menu item should have a mega menu look.

Symptoms:
The English version of the menu is not translated and retains the Dutch version, but the mega menu look is correct. In the French and German versions, the menu is translated, but the mega menu look is missing.

Questions:
How can I ensure the mega menu look is consistent across all language versions?
Why is the English menu not translating while the French and German menus lose the mega menu look?

November 20, 2025 at 12:01 pm #17595393

Kor
WPML Supporter since 08/2022

Languages: English (English )

Timezone: Asia/Singapore (GMT+08:00)

Thanks for contacting us. If you've tried the translation method here https://wpml.org/documentation/getting-started-guide/translating-menus/ and the issue still persists, I will require temporary access (WP-Admin and FTP) to a test site where the problem has been replicated, if possible. This will enable me to provide better assistance and determine if any configurations need to be modified.

Please note that it is important to have a backup for security purposes and to prevent any potential data loss. You can use the UpdraftPlus plugin (https://wordpress.org/plugins/updraftplus/) to fulfill your backup requirements.

Your upcoming reply will be treated with confidentiality and will only be visible to you and me.

✙ To resolve the issue, I may need your consent to deactivate and reactivate plugins and the theme, as well as make configuration changes on the site if necessary. This emphasizes the significance of having a backup.

November 20, 2025 at 2:59 pm #17596251

Kor
WPML Supporter since 08/2022

Languages: English (English )

Timezone: Asia/Singapore (GMT+08:00)

Thanks for your reply. When I checked your navigation menu in French, I can see that the mega menu is not selected as shown in the attached screenshot. Could you check?

Screenshot_35.png
Screenshot_36.png
November 24, 2025 at 8:57 am #17603377

fresh-blendA

Hello,

Thanks for this tip. It's already helpfull, but now I have the menu's double?

Regards,
Jan

ara-mega-menu-double.png
November 24, 2025 at 9:40 am #17603814

Kor
WPML Supporter since 08/2022

Languages: English (English )

Timezone: Asia/Singapore (GMT+08:00)

Thanks for your reply. You can remove the menus shown in the attached screenshot here hidden link

Screenshot_62.png

The topic ‘[Closed] Mega menu section is not translated and/or not displayed’ is closed to new replies.