Background of the issue:
I am trying to achieve a consistent mega menu appearance across different language versions of my site, hidden link. The 'textieltransfers' menu item should have a mega menu look.
Symptoms:
The English version of the menu is not translated and retains the Dutch version, but the mega menu look is correct. In the French and German versions, the menu is translated, but the mega menu look is missing.
Questions:
How can I ensure the mega menu look is consistent across all language versions?
Why is the English menu not translating while the French and German menus lose the mega menu look?
Thanks for contacting us. If you've tried the translation method here https://wpml.org/documentation/getting-started-guide/translating-menus/ and the issue still persists, I will require temporary access (WP-Admin and FTP) to a test site where the problem has been replicated, if possible. This will enable me to provide better assistance and determine if any configurations need to be modified.
Please note that it is important to have a backup for security purposes and to prevent any potential data loss. You can use the UpdraftPlus plugin (https://wordpress.org/plugins/updraftplus/) to fulfill your backup requirements.
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✙ To resolve the issue, I may need your consent to deactivate and reactivate plugins and the theme, as well as make configuration changes on the site if necessary. This emphasizes the significance of having a backup.
Thanks for your reply. When I checked your navigation menu in French, I can see that the mega menu is not selected as shown in the attached screenshot. Could you check?