[Resolved] Mixed language on checkout page for non logged in users
This thread is resolved. Here is a description of the problem and solution.
Problem: The client is trying to translate labels for WooCommerce Subscriptions fields for the day values, like 1st or 15th. The strings are saved as placeholders inside the translatable labels. Solution: These strings from WooCommerce Subscriptions might need additional translation. Search for strings like "%sst", "%snd", "%srd", and "%sth" in WPML's String Translation and translate them accordingly. If these steps do not resolve your issue, or if the solution seems outdated or irrelevant to your case, we highly recommend checking related known issues at WPML Known Issues, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If further assistance is needed, please open a new support ticket.
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Languages: English (English )Spanish (Español )German (Deutsch )
Timezone: America/Lima (GMT-05:00)
Hello,
First, could you please increase your WP Memory limit to 256M? 128M is the minimum required by WPML.
Your current values are:
PHP Memory Limit 4097M
WP Memory Limit 40M
Add this code to your wp-config.php to increase WP memory:
define('WP_MEMORY_LIMIT', '256M');
Paste it just before:
/ That's all, stop editing! Happy blogging. /
Now, verify the current settings at WPML > Support > WordPress. Then complete the translation again.
These settings can be limited directly by your hosting provider, so I recommend you contact and ask them to modify them directly.
If you can get even higher values It would be great.
https://wpml.org/home/minimum-requirements/
Note: WPML needs a minimum WP Memory limit of 128M to work only under a minimal environment, which means, with a default theme and no other plugins installed.
Now, for the strings, please revise WPML > String Translation.
Just increased WP Memory limit to 256M and confirmed the settings under WPML -> Support
I have checked through all strings for WooCommerce, Gutenberg (used for the checkout page) and Divi and all English strings are assigned to the correct source language.
So the issue is unsolved.
When I browse the checkout page from a signed in user which uses the Danish language, the labels on the checkout page is correctly displayed in Danish.
So the issue is only shown for non logged in users.
Languages: English (English )Spanish (Español )German (Deutsch )
Timezone: America/Lima (GMT-05:00)
This might be achievable with WPML > String Translation.
How did you manage to adjust the translations so far? Do you maybe have an example of a registered string on WPML > String Translation?
The string like "15th" or "2nd" might be registered on String Translation where you can translate them.
Maybe you might need to scan "WooCommerce Subscriptions" for new strings at WPML > Theme & Plugin Localization or search for the strings at WPML > String Translation > Translate texts in admin screens.
If this will not solve the issue, please let me know and we will split this issue into a new ticket for further investigation.
Please see attached for already translated string. The problem is that "15th" and "2nd" are dynamic values and therefore inserted by these tags: "%1$s" and "%2$s" so it's not possible to translate the "th" and "nd" parts.
I have scanned WooCommerce Subscriptions several times for strings and can't fint "15th and "2nd". Please see attached screenshot where I try to search for "15th" in all text domains. 🙂
Languages: English (English )Spanish (Español )German (Deutsch )
Timezone: America/Lima (GMT-05:00)
Yes, I was guessing that it uses placeholders. So we would need to investigate where those strings are coming from and why we can not localize them for translation.
Could it be that this date is actually added by the plugin "Custom Start Date For WooCommerce Subscriptions"? Did you scan this plugin for new strings already?
I can offer a WPML Test Site on which you can install the plugin(s) and we try to recreate the issue and work on a solution. Would you be able to cooperate on this matter?
Languages: English (English )Spanish (Español )German (Deutsch )
Timezone: America/Lima (GMT-05:00)
Hello,
I would like to offer to have a closer look at the problem and request temporary access (wp-admin and FTP) to the staging site to investigate this issue further.
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Languages: English (English )Spanish (Español )German (Deutsch )
Timezone: America/Lima (GMT-05:00)
Do you mind if I install the plugin "WP File Manager" to download the plugin folder of "WooCommerce Subscriptions" so that I can take a closer look at its code?
Languages: English (English )Spanish (Español )German (Deutsch )
Timezone: America/Lima (GMT-05:00)
The strings that you are trying to translate are coming from this function:
\wp-content\plugins\woocommerce-subscriptions\vendor\woocommerce\subscriptions-core\includes\wcs-formatting-functions.php line 291
function wcs_append_numeral_suffix( $number ) {
// Handle teens: if the tens digit of a number is 1, then write "th" after the number. For example: 11th, 13th, 19th, 112th, 9311th. <em><u>hidden link</u></em>
if ( strlen( $number ) > 1 && 1 == substr( $number, -2, 1 ) ) {
// translators: placeholder is a number, this is for the teens
$number_string = sprintf( __( '%sth', 'woocommerce-subscriptions' ), $number );
} else { // Append relevant suffix
switch ( substr( $number, -1 ) ) {
case 1:
// translators: placeholder is a number, numbers ending in 1
$number_string = sprintf( __( '%sst', 'woocommerce-subscriptions' ), $number );
break;
case 2:
// translators: placeholder is a number, numbers ending in 2
$number_string = sprintf( __( '%snd', 'woocommerce-subscriptions' ), $number );
break;
case 3:
// translators: placeholder is a number, numbers ending in 3
$number_string = sprintf( __( '%srd', 'woocommerce-subscriptions' ), $number );
break;
default:
// translators: placeholder is a number, numbers ending in 4-9, 0
$number_string = sprintf( __( '%sth', 'woocommerce-subscriptions' ), $number );
break;
}
}
return apply_filters( 'woocommerce_numeral_suffix', $number_string, $number );
}
This means:
The string as example for 1st would be "%sst".
The string as example for 2nd would be "%snd".
The string as example for 3rd would be "%srd".
The strings as example for 15th would be "%sth".
You need to search those strings and translate them with String Translation.
Please give this a try and let me know the results.
