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This thread is resolved. Here is a description of the problem and solution.

Problem:
The client was unable to translate some field names on the checkout page related to the B2BKing plugin's 'Request a quote' button.
Solution:
We advised the client to set the Custom Quote Field (b2bking_quote_field) as 'Translatable - only show translated items' in WPML>>Settings>>Post Types Translation. Then, translate the posts to Chinese to achieve the desired results. We provided a step-by-step guide on how to do this, which can be found in the following documentation: Translate B2BKing with WPML.

Please note that this solution might be irrelevant if it's outdated or not applicable to your case. If you're still experiencing issues, we highly recommend checking the related known issues, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket with us.

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This topic contains 3 replies, has 2 voices.

Last updated by Bigul 1 year, 4 months ago.

Assisted by: Bigul.

Author Posts
February 29, 2024 at 1:54 pm #15358517

brianH-29

Also on the checkout page, there is a button to request a quote, after clicking it, there should be some field to let the user enter, please enter in private mode, some of the field names cannot be translated also.

many thanks.....

February 29, 2024 at 2:24 pm #15358583

Bigul
WPML Supporter since 01/2013

Languages: English (English )

Timezone: Europe/Vienna (GMT+02:00)

Hello,

Welcome to the WPML support forum. I will do my best to help you to resolve the issue.

Please check the attached image and let us know your feedback. Hope you are trying to translate these strings of the Cart page.

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Thanks!

Bigul

2024-02-29_19h50_54.png
March 4, 2024 at 6:13 am #15367534

brianH-29

Yes, the field Company name & Mobile, I cannot update via string translator

March 5, 2024 at 9:23 am #15373250

Bigul
WPML Supporter since 01/2013

Languages: English (English )

Timezone: Europe/Vienna (GMT+02:00)

Hello,

The B2BKing plugin uses Custom Post Types Custom Quote Field(b2bking_quote_field) posts as the Request custom quote form field labels on the Checkout page. Please check the following URL and attached images for more details.

hidden link

Therefore please set the Custom Quote Field as *Translatable
only show translated items* from WPML>>Settings>>Post Types Translation and translate the posts to Chinese to get the expected results. You can follow the steps described in this article for this - hidden link

--
Thanks!

Bigul

2024-03-05_14h36_12.png
2024-03-05_14h35_15.png