[Resolved] page not found when changing the language

Hi there,
Thanks for contacting WPML support.

1. Please increase the WordPress Memory Limit. According to your Debug.info, the WP memory limit needs to be increased. PHP memory is fine, but WordPress uses 40Mb as default. Minimum requirements for WPML is 128Mb. (Kindly check this page https://wpml.org/home/minimum-requirements/)

You can increase it by adding the following code in your wp-config.php file, right before the /* That’s all, stop editing! Happy publishing. */ line:

/** Memory Limit */
define('WP_MEMORY_LIMIT', '256M');
define( 'WP_MAX_MEMORY_LIMIT', '256M' );

2. Please go to Pages > All Pages, and make sure the translation is complete (Shows a pencil icon).

3. If the translation is complete, please create a full backup of the database and website then go to WPML > Support > Troubleshooting page and click the following:

- Clear the Cache in WPML
- Remove ghost entries from the translation tables
- Fix element_type collation
- Fix WPML table collation
- Set language information
- Fix post type assignment for translations

Let me know please if that helps.

Kind regards,
Mohamed

I would need to request temporary access (WP-Admin) to investigate the issue further.
Preferably to a test site where the problem has been replicated.

Your answer will be private, meaning only you and I can access it.

❌ Please backup your database and website first❌

✙ I would need your permission to de-activate and re-activate the Plugins and the Theme and change configurations on the site. This is also a reason the backup is critical.

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Thanks for your cooperation

Hello,

we checked and it seems issue is caused by some of the endpoints not being correctly translated, for example:

example :
msgid "lost-password"
msgstr "kata sandi yang hilang"

I advise going over this and fixing it, it needs to have format and not spaces in between.

The issue causing problems for you is in string:

msgid "wc/file/transient"
msgstr "wc/file/transien"

If you translate it to "wc/file/transien" - then there is a problem.
If you translate it to "wc/file/transient" - then there is no problem

Regards,
Drazen

Hello,

as explained it will affect all of your pages, since translations of these endpoints are not correct.

Please go to WPML > String translation, filter WP-Endpoints and delete all of them or make sure you have added correct translation, without any spaces and text is correct.

Regards,
Drazen