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This thread is resolved. Here is a description of the problem and solution.

Problem:
You are trying to use the translator to translate a page to Dutch, but you cannot access the page to edit the translation.
Solution:
We recommend that you attempt to access the translation page again as the issue have been resolved. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins.

If the problem persists, please do not hesitate to open a new support ticket. You can contact us directly for further assistance at WPML support forum.

This is the technical support forum for WPML - the multilingual WordPress plugin.

Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.

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This topic contains 4 replies, has 0 voices.

Last updated by omriS 1 day, 2 hours ago.

Assisted by: Andrey.

Author Posts
April 3, 2025 at 2:33 pm #16892704

omriS

Background of the issue:
I am trying to use the translator to translate a page to Dutch. The page in question is located at hidden link.

Symptoms:
I expected to see the page where I can edit the translation, but it won't take me to the page.

Questions:
Why can't I access the page to edit the translation?
How can I resolve the issue of not being redirected to the translation page?

April 3, 2025 at 2:38 pm #16893111

Andrey
Supporter

Languages: English (English ) Russian (Русский )

Timezone: Europe/Kyiv (GMT+03:00)

Thank you for contacting WPML support.

Our team is working on a solution to this issue. I will let you know as soon as I have any news.

April 3, 2025 at 7:50 pm #16894751

Andrey
Supporter

Languages: English (English ) Russian (Русский )

Timezone: Europe/Kyiv (GMT+03:00)

I appreciate your patience. Could you please test it again to see if it works for you? It should have been fixed already.

April 4, 2025 at 7:45 am #16895589

omriS

Hi Andrey, I can get into the translation now so that is good.

I just can't apply the markers and complete the translation to update it.

Thanks

Screenshot 2025-04-04 at 08.45.07.png
April 4, 2025 at 10:17 am #16896635

Andrey
Supporter

Languages: English (English ) Russian (Русский )

Timezone: Europe/Kyiv (GMT+03:00)

Hi,

Thank you for your feedback.

Our development team is currently discussing ways to improve the markers in the editor for the future releases.

In the meantime, could you please try the following steps:

- Edit the original page.
- Make a small change to that sentence.
- Update it.
- Navigate to the Translation Editor and try to complete the translation.

Thank you.

April 4, 2025 at 12:10 pm #16897316

omriS

All sorted, thank you.