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This topic contains 7 replies, has 0 voices.

Last updated by claudioP-10 12 hours, 48 minutes ago.

Assisted by: Paola Mendiburu.

Author Posts
September 9, 2025 at 9:52 am

claudioP-10

Background of the issue:
I am trying to maintain the default variation selection for WooCommerce products translated from Italian to English using WPML. The issue started a few weeks ago, possibly after an update. My products are originally in Italian and translated into English. Each product has 4 variations with a default one selected. I want the English versions to have the same default variation as the Italian products. Here is a link to a page where the issue can be seen: hidden link. I expect the English page to display like the Italian page: hidden link.

Symptoms:
English products no longer have a default variation selected. Customers must manually select a variation to see further pictures and add the product to the cart. In the backend, the Italian version shows a default variation, but the English version shows 'Default Form Values: No default' and this value is locked.

Questions:
How can I ensure that the English versions of my products have the same default variation selected as the Italian versions?
Is there a way to fix this issue without manually editing 1500+ products?

September 9, 2025 at 10:39 am
September 9, 2025 at 10:40 am
September 9, 2025 at 11:24 am
September 9, 2025 at 11:31 am #17386902

Paola Mendiburu
WPML Supporter since 11/2020

Languages: English (English ) Spanish (Español ) Italian (Italiano )

Timezone: Europe/Madrid (GMT+02:00)

As the problem persists, Do you give me permission to download a copy with Duplicator as you don´t have staging site?

Or if you prefer you can create a staging site.

September 10, 2025 at 5:57 am #17389156

claudioP-10

Sure please, go ahead with duplicating the website. I cannot create a staging site as the website is too big and I don't have the space for a copy on the server.

September 11, 2025 at 8:55 am #17393249

claudioP-10

(Please let me know as soon as you're done with the duplication and I can delete the plugin, as my server reached 95% of its capacity and it's triggering some errors)

September 11, 2025 at 10:04 am #17393561

Paola Mendiburu
WPML Supporter since 11/2020

Languages: English (English ) Spanish (Español ) Italian (Italiano )

Timezone: Europe/Madrid (GMT+02:00)

Ok that is the reason why I can´t create the duplicator package.

I was able to solve it for hidden link

Is there any other product where the problem appears?

September 11, 2025 at 10:24 am #17393645

claudioP-10

Thanks, now the space on the server came back to normal.

I don't see the solution applied to hidden link: when I open the page after a hard refresh there's no variation pre-selected (see in my screenshot the button "add to cart" disabled).
In the backend hidden link > Variation the "default form value" is indeed empty and locked.
Actually with the modification done the Description field of 3 non-stardard variations had been deleted; I had to put it back as just one variation needs to stay visible in the front-end. (Anyway, the issue doesn't have much to do with that, I just want the standard variation to be pre-selected).

As for other products where the issue occurs, for example:
hidden link
hidden link
hidden link
hidden link

However, before the issue used to be in all products and now in half of them or a bit less. Could it be something you've done?

Screenshot 2025-09-11 121355.png
September 11, 2025 at 12:41 pm #17394328

Paola Mendiburu
WPML Supporter since 11/2020

Languages: English (English ) Spanish (Español ) Italian (Italiano )

Timezone: Europe/Madrid (GMT+02:00)

Do you give me permission to install plugin Check Conflicts?

That way I can deactivate plugins without affecting your site.

September 12, 2025 at 9:54 am #17396983

claudioP-10

Hi Paola, this won't affect the other users of the website, correct? You can go ahead