WPML is so difficult to use. I was in debt again extra in the package I bought for 99 Euros. There are no translations on my site. There are no images on the pages with translation. I didn't understand anything about this application.
To continue with WPML, can you please connect to my computer and show me how it works?
We have extensive documentation on your site for using WPML. The best way to start is here: https://wpml.org/documentation/getting-started-guide/. In any case, I'm here to guide you with anything you need about WPML. Please describe what you need help with, and I'll answer your questions and check things on your site. It would be great if you could attach some screenshots.
If you need further help with this, please share the access details to your site with me. I'm enabling a private message for the following reply.
Privacy and Security Policy
We have strict policies regarding privacy and access to your information. Please see: https://wpml.org/purchase/support-policy/privacy-and-security-when-providing-debug-information-for-support/ **IMPORTANT**
- - Please back up the site files and database before providing us access. --
-- If you have a staging site where the problem can be reproduced, it is better to share access to the staging site.--
Otherwise, we have a 30-day refund policy. Please submit a refund request here, and we will process it soon afterward: https://wpml.org/purchase/refunds/. Please consider that you will lose the ability to use WPML and automatic translation on your registered sites.
Kind regards,
Itamar.
The topic ‘[Closed] Refund cancel’ is closed to new replies.
