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Supporter timezone: Asia/Singapore (GMT+08:00)

This topic contains 7 replies, has 2 voices.

Last updated by Kor 1 year, 8 months ago.

Assisted by: Kor.

Author Posts
October 26, 2023 at 5:01 pm

myroslavF

Hello. I purchased your plugin, made many changes. I then removed the plugin, but these changes made changes to my site. I need to return the settings that were before the installation of the plugin. Is this possible? I hope you understand me.

October 26, 2023 at 5:55 pm
October 26, 2023 at 5:56 pm #14673531

Kor
WPML Supporter since 08/2022

Languages: English (English )

Timezone: Asia/Singapore (GMT+08:00)

Thanks for your patience.

Here is the ticket. Please let me know how it goes.

October 26, 2023 at 6:53 pm #14673801

myroslavF

hi.i tried step 1 but the 20 minutes plugin couldn't delete the data so i went to step 3.it didn't help unfortunately

October 26, 2023 at 6:54 pm #14673807

Kor
WPML Supporter since 08/2022

Languages: English (English )

Timezone: Asia/Singapore (GMT+08:00)

Thanks for your reply.

I will need to closely examine your website. Therefore, I will require temporary access (WP-Admin and FTP) to a test site where the problem has been replicated, if possible. This will enable me to provide better assistance and determine if any configurations need to be modified.

Please note that it is important to have a backup for security purposes and to prevent any potential data loss. You can use the UpdraftPlus plugin (https://wordpress.org/plugins/updraftplus/) to fulfill your backup requirements.

Your upcoming reply will be treated with confidentiality and will only be visible to you and me.

✙ To resolve the issue, I may need your consent to deactivate and reactivate plugins and the theme, as well as make configuration changes on the site if necessary. This emphasizes the significance of having a backup.

October 26, 2023 at 7:05 pm
October 26, 2023 at 7:15 pm #14673897

myroslavF

I sent you a repeated form. Where can I contact you?

October 26, 2023 at 7:16 pm #14673901

Kor
WPML Supporter since 08/2022

Languages: English (English )

Timezone: Asia/Singapore (GMT+08:00)

Thanks for your reply.

Please allow me to check on this and I will come back to you soonest.

October 27, 2023 at 8:47 am #14676481

myroslavF

I restored the backup copy. Although this will add a lot of redo work, but there is no way out.

October 27, 2023 at 6:37 pm #14681901

Kor
WPML Supporter since 08/2022

Languages: English (English )

Timezone: Asia/Singapore (GMT+08:00)

Thanks for your reply.

I've logged in and I'm not seeing any duplicates here hidden link .

Also, the shop page is accessible now hidden link . Did you sort it out?

The topic ‘[Closed] remove WPML contents’ is closed to new replies.