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This topic contains 5 replies, has 2 voices.

Last updated by Daniel Faessler 4 years, 9 months ago.

Assisted by: Marcos Vinicios Barreto.

Author Posts
August 27, 2020 at 7:21 am #6883099

Daniel Faessler

My configuration:
WPML & Avada theme.

The issue:
WP-standard search only shows one hit.

What I did so far:
> I renamed Child-Theme to check if functions.php is the cause:
--> WP-standard search still shows one hit.

> I deactivated all plugins except 'WPML Multilingual CMS' to check if a plugin is the cause:
--> WP-standard search still shows one hit.

> I deactivated only 'WPML Multilingual CMS' with all other plugins active:
--> WP-standard search is correct.

What could be the solution?

August 28, 2020 at 11:26 am #6893615

Daniel Faessler

Hello

I updated WPML-Plugins to newest versions. But fulltext search still is not working.

Please have a look at this and let me know how to solve this.

Thanks and kind regards, Daniel

August 28, 2020 at 6:14 pm #6896025

Marcos Vinicios Barreto

Hello,

Please, take a look at my previous private reply and let me know when the migration process is done. Thanks.

August 29, 2020 at 2:32 pm #6899455

Daniel Faessler

Hello Marcos

Thank you for your message. I migrated the site as indicated. But not all of the fields were shown in the migration form: Database User & Database Password were missing, but I guess you find this info in the configuration files.

To reproduce the situation (works with every search term):
> Klick on Search icon in main menu area
> Search for 'Epilepsie'

Expected result:
-> List of all search hits (which should be over 130 hits)
Actual result:
-> List shows only one hit

Regardless of the search term, it is always the same hit shown. But only, if search term actually matches this page.

In WPML-troubleshooting page I already did
> Clear cache in WPML
> Remove ghost entries

Then I deactivated all plugins, and left only 'WPML Multilingual CMS' active:
--> Still only one hit

Then I deactivated 'WPML Multilingual CMS' as well (so, all Plugins deactivated):
--> Search result list is complete

Then I activated all plugins, and left only 'WPML Multilingual CMS' inactive:
--> >search result list is complete

So I guess this really has to do with 'WPML Multilingual CMS'.

Please let me know, what I may do on my end to solve the situation.

Thank you very much, and cumprimentos da Suiça 😉

Daniel

August 31, 2020 at 8:32 pm #6910381

Marcos Vinicios Barreto

Hello,

Thank you for the provided details. The issue is not caused by WPML, instead it is related to the way Avada theme handles the search mechanism. I fixed the issue with theses steps:

1 - At WordPress Dashboard > Avada > Options > Search > Search Form I clicked the 'Limit Search Results Post Types' option and then I included all the availabe posts types in the search results (see attached screenshot).

I setup it it the same way for the theme options in the french language as well. In Avada you should adjust your settings for every WPML language available.

2 - You can confirm the search results at:

Dutch: hidden link
French: hidden link

So, you can experiment with the same settings on your end in order to fix this issue. Please, let me know if you need any additional details. Have a nice day.

customer_screen_129.png
September 1, 2020 at 6:46 am #6912415

Daniel Faessler

Thank you very much. Very good and easy explanation and very quick response. My issue is resolved now. 🙂