Shortcode not working after translate

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Supporter timezone: Asia/Ho_Chi_Minh (GMT+07:00)

This topic contains 1 reply, has 2 voices.

Last updated by Long Nguyen 1 year, 3 months ago.

Assisted by: Long Nguyen.

Author	Posts
February 15, 2024 at 4:36 pm #15308627
nguyenN-7	Hello, I have a few pages with elementor shortcodes that pull data from categories, however it seems like they fail to do so. On live, these short codes show up when the user is admin but it doesn't show for any other roles. I tried a few things and noticed this is only happened after translation (This mean everything work properly for the original language, but not once translated). This problem applies to every shortcodes (from "3dreal flipbook" and "eventOn" plugin") and also from the publication archive elementor widget. Example page (need to log in): -Show only in french but not in any other languages even though translated: hidden link - Not showing in all languages: hidden link hidden link [supporter removed]
February 16, 2024 at 2:12 am #15309846
Long Nguyen WPML Supporter since 02/2022 Languages: English (English ) Timezone: Asia/Ho_Chi_Minh (GMT+07:00)	Hi Nguyen, Thank you for contacting WPML support, I'd be happy to help you with this issue. I see the flipbook displayed in other languages as well, with the admin user. With the ARmember user role, the flipbook doesn't display even in the default language so I think it's an issue with the user role capability, not a WPML issue. You can try to deactivate WPML for a while and recheck this. Notice: Please don't add your site credentials to your comment. This is a public forum and anyone can see that. You can share when a supporter asks for it and there will be a private box to fill in the info. Look forward to your reply. Thanks

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