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This thread is resolved. Here is a description of the problem and solution.

Problem:
The client reported that their website is very slow, affecting page loading and saving times. They have already increased memory allocation in the config file to 512M, deactivated all plugins except WPML, updated all software, cleared cache, and disabled unnecessary WPML features, but the issue persists.
Solution:
We asked the client to check if the website's performance has improved after running the "Database Tables Optimization" troubleshooting step, which fixed the issue.

If this solution does not apply or is outdated, or if the problem persists, please open a new support ticket. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. For further assistance, you can also visit our support forum at WPML Support Forum.

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This topic contains 1 replies, has 0 voices.

Last updated by marianneN-9 6 days, 13 hours ago.

Assisted by: Osama Mersal.

Author Posts
February 4, 2026 at 12:54 pm

marianneN-9

Hi, the website is very slow everything I do takes ages, loading a page, saving etc... So far i have changed memory in the config file to 512M, tried turning off all plugins except WPML its was still slow. I have updated everything, cleared cache, turned off anyting i dont need in WPML.
Can you please investigate?
Thanks

February 4, 2026 at 2:36 pm #17792518

Osama Mersal
WPML Supporter since 02/2020

Languages: English (English )

Timezone: Africa/Cairo (GMT+02:00)

Hi,

Could you please check the site and let me know whether it's currently faster than before?

thanks,
Osama

February 5, 2026 at 9:06 am #17794980

marianneN-9

Hi Osama,

I the site seems a lot faster, could you tell me what the issue was?

Thanks