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This thread is resolved. Here is a description of the problem and solution.

Problem:
If you're experiencing issues where the header product menu dropdown style does not sync across different languages like Netherland, France, Romanian compared to the English version, and you're unsure how to delete the Dutch menu which appears by default, here's what you need to know.
Solution:
We recommend checking your theme settings as some themes, like Avada, allow setting different theme options per language. To address the synchronization issue:
1. Navigate to Appearance > Menus, edit the translated menus, and save them again. This action often resolves the synchronization issues.
Regarding the Dutch menu appearing by default, it's likely because the site's original default language was Dutch, and the menu was created in Dutch. After switching the default language to English, the menu settings might have been disrupted. To resolve this:
1. Go to Appearance > Menus and click the translation icon for the Dutch menu to create a proper translation from the English menu.
2. Use the menu selector at the top to select the Dutch menu you wish to delete and use WordPress's options to delete the menu.

Please note that this solution might be outdated or not applicable to your specific case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the issue persists, please open a new support ticket at WPML support forum.

This is the technical support forum for WPML - the multilingual WordPress plugin.

Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.

This topic contains 4 replies, has 0 voices.

Last updated by valeng 1 week ago.

Assisted by: Andreas W..

Author Posts
January 18, 2025 at 4:12 pm #16609411

valeng

Hi Andreas,

Yes it works. i see that the header product menu drogdown style of Netherland, France, Romanian do not sync the design of English. as you can see the screenshot: Enlish version: hidden link
In Netherland/France/Romanian version: hidden link

Why this happens and how to solve this issue please? Thanks!

January 18, 2025 at 6:12 pm #16609635

Andreas W.
Supporter

Languages: English (English ) Spanish (Español ) German (Deutsch )

Timezone: America/Lima (GMT-05:00)

Hello,

Avada is a Theme a theme that allows you to set different theme options per language.

If I go to Appearance > Menus edit the translated menus and save them again, it appears to solve the issue.

The issue about the Dutch menu seems to be that this website first used the site's default language Dutch, and the original menu was created in Dutch.

After that, the site's default language was changed to English and this broke the menu.

The menu always needs to be created in the site's default languages.

To solve this issue you need to recreate the Dutch translation translating the English menu into Dutch - means the currently displayed Dutch menu is not a translation.

Best regards
Andreas

January 18, 2025 at 6:55 pm #16609677

valeng

How to delete the Dutch menu please? In fact English is the default language and don't know why becomes dutch in the menu

January 18, 2025 at 7:03 pm #16609680

Andreas W.
Supporter

Languages: English (English ) Spanish (Español ) German (Deutsch )

Timezone: America/Lima (GMT-05:00)

Go to Appearance > Menus and click the translation icon for the Dutch menu translation to create the translated menu.

Then use the menu selector in the top section and select the menu that you would like to delete. Delete the menu using WordPress's options to delete the menu.

January 19, 2025 at 7:03 am #16610009

valeng

Hi Andreas, How about the menu structure in English (Canada), Please?When i sync the menu, it shows not translated. hidden link.