During a server zone transfer, we encountered a problem loading our parked site noxs.dz (noxs.fr is the parent domain) the problem is illustrated by: 500 internal server error /request timeout.
After a thorough diagnosis by the team of hostinger (the host) on the one hand and the team that deals with the theme used urna on the other hand, concluded that the problem comes from the over-consumation of hosting space caused by the WPML plugin in other words the use of INODES resources is very high by the WPML CE plugin which is not usual.
As soon as the WPML plugin is deactivated the noxs.dz domain loads easily, but independently, something we would like to avoid because the site has 3 languages and each one is linked to a domain.
We would like to consult you in order to possibly find a solution to this problem.
Sincerely.
Would you please test if the issue is happening when the WPML string translation plugin is enabled?
If yes, then please do as follows:
- Go to WordPress Dashboard > WPML > String Translation.
- From the text domain filter, select the "Default" text domain and wait for the page to reload.
- Select all the texts showing there and delete them.
- See if it fixes the issue.
I ask you to follow the steps above as we recently had a report about that for WordPress 6.3. It is not exactly like the issue you are experiencing but worth the try.
I searched our forum about INODES that you mentioned but did not find any instances that I can refer to.
Yes please. I will try to check but I will not touch anything just checking the backend.
I'd appreciate it if you could give me the URL/User/Pass of your WordPress dashboard after you make sure that you have a backup of your website.
It is absolutely important that you give us a guarantee that you have a backup so if something happens you will have a point of restore.
Make sure you set the next reply as private.
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