Tour information cannot be translated

This is the technical support forum for WPML - the multilingual WordPress plugin.

Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.

This topic is split from https://wpml.org/forums/topic/some-texts-and-strings-i-can-not-able-to-translate/

Sun	Mon	Tue	Wed	Thu	Fri	Sat
-	9:00 – 12:00	9:00 – 12:00	9:00 – 12:00	9:00 – 12:00	9:00 – 12:00	-
-	13:00 – 18:00	13:00 – 18:00	13:00 – 18:00	13:00 – 18:00	13:00 – 18:00	-

Supporter timezone: Asia/Singapore (GMT+08:00)

This topic contains 6 replies, has 0 voices.

Last updated by Kor 5 days, 20 hours ago.

Assisted by: Kor.

Author	Posts
December 10, 2025 at 6:45 pm #17653616
andranikA	Hi Thank you again for your great support . I have another issue that I would like to show you. These texts also cannot be translated.
December 10, 2025 at 7:00 pm #17653686
Kor WPML Supporter since 08/2022 Languages: English (English ) Timezone: Asia/Singapore (GMT+08:00)	Thanks for your reply. I found a way to translate the Duration, Max People and etc. Please retranslate your products, and it will show the correct one. hidden link
December 11, 2025 at 1:28 pm #17656047
andranikA	Thank you again! I do have another text that I still cannot translate. I am attaching a screenshot of it here so you can check. Everything else is working fine, and I really appreciate your help
December 11, 2025 at 4:01 pm #17656881
Kor WPML Supporter since 08/2022 Languages: English (English ) Timezone: Asia/Singapore (GMT+08:00)	Thanks for your reply. I've enabled the translation for the "tour plan" custom fields and it's translated now. Please check.
December 12, 2025 at 10:54 am #17658795
andranikA	Thank you, I can see that the “tour plan” fields are now translated. Just to confirm — do I need to translate these custom fields manually for each individual product, or will this setting apply automatically to all products?
December 12, 2025 at 11:17 am #17658852
andranikA	I also wanted to mention another issue I noticed. When I duplicate a tour, something goes wrong — some input fields are missing, and some fields appear even though they should not be visible. The correct version of the tour is the English version, so the duplicated tour should copy exactly the English tour structure and inputs. hidden link New threads created by Kor and linked to this one are listed below: https://wpml.org/forums/topic/duplicated-page-not-showing-correctly/
December 12, 2025 at 12:26 pm #17659120
Kor WPML Supporter since 08/2022 Languages: English (English ) Timezone: Asia/Singapore (GMT+08:00)	Thanks for your reply. The option I configured is a one-time setup and it applies to all of your pages. You just need to update the primary language page so the changes can sync, then retranslate the page. Regarding the new issue, I’ve split the ticket here https://wpml.org/forums/topic/duplicated-page-not-showing-correctly/ so we can follow up on it separately.