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This topic contains 4 replies, has 2 voices.
Last updated by Osama Mersal 1 year, 9 months ago.
Assisted by: Osama Mersal.
Author | Posts |
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September 15, 2023 at 9:57 am #14402229 | |
fabioC-16 |
Hi everyone, I tried to translate the Avada layouts following your instructions: 1- Go to Avada > Layouts But I encounter a bit of problems: 1. When I switch to "All languages" and create my layout and translate it into the second language, when I try to assign product categories to it, they are not all shown in the list. I did these tests using the layout you see in the second screenshot (NEW - Cucina Classico). How can I solve it? Thank you! |
September 17, 2023 at 8:46 am #14407865 | |
Osama Mersal WPML Supporter since 02/2020
Languages: English (English ) Arabic (العربية ) Timezone: Africa/Cairo (GMT+03:00) |
Hi, Thanks for contacting WPML forums support. I'll be glad to help you today. First of all, sorry for the late reply due to a higher workload. I would need to look closely at your site, so I would need to request temporary access (WP-Admin and FTP) Your next answer will be private, which means only you and I can access it. ❌ Please backup your database and website ❌ ✙ I would need your permission to de-activate and re-activate the Plugins and the Theme and change configurations on the site. This is also a reason the backup is critical. ✙ I also need your permission to take a local copy of your site to debug the issue without affecting your live site. Best regards, |
September 18, 2023 at 7:37 am #14409639 | |
Osama Mersal WPML Supporter since 02/2020
Languages: English (English ) Arabic (العربية ) Timezone: Africa/Cairo (GMT+03:00) |
Hi, Thanks for the access details. I was able to add the English category to the layout. Please check it and let me know if it works correctly. Best regards, |
September 18, 2023 at 8:14 am #14409825 | |
fabioC-16 |
Unfortunately not working yet. Seems there is a mismatch between the content I set for categories layout and what I see in the frontend. This is the default lang version of category layout (the right one): And this is the same in eng: For products in the front end, the problem is that for one type of product you see the wrong layout (what should be used for the category), while for another type of product the layout is correct. the right layout: the wrong one: The strange thing is that in the Layout for all products is correctly set. See attachment. |
September 18, 2023 at 9:00 am #14410253 | |
Osama Mersal WPML Supporter since 02/2020
Languages: English (English ) Arabic (العربية ) Timezone: Africa/Cairo (GMT+03:00) |
Hi, 1) I think there is a conflict between your layouts because the categories have different content templates. Kindly check the following screenshots: 1- English category: hidden link 2- Italian category: hidden link Please check if there is any other layout that has the same categories in the display options. 2) The products are in the default language, so I don't think it's a translation issue because when deactivating WPML, the product layout will be the same. (Kindly check this hidden link) Best regards, |
September 20, 2023 at 7:13 am #14426823 | |
fabioC-16 |
Ok thanks |