Translate footer Elementor template

This is the technical support forum for WPML - the multilingual WordPress plugin.

Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.

Tagged: Compatibility, Exception

This topic contains 5 replies, has 2 voices.

Last updated by joaquimG-2 1 year, 1 month ago.

Assisted by: Andrey.

Author	Posts
June 17, 2024 at 10:39 am #15744474
joaquimG-2	Background of the issue: I need to translate the footer template created with Elementor on my site hidden link. I have looked at Translation Management but did not find the template. Symptoms: I cannot find the footer template in Translation Management. Questions: How can I translate the footer template created with Elementor?
June 17, 2024 at 11:22 am #15744939
Andrey WPML Supporter since 06/2013 Languages: English (English ) Russian (Русский ) Timezone: Europe/Kyiv (GMT+03:00)	Thank you for contacting WPML support. You are using an outdated version of WPML plugins. Please update your WPML plugin to the latest version, 4.6.11, and add-ons to benefit from the latest bug fixes and improvements. You can check the latest released versions under "My Account -> Downloads" on this site. If you do not see the updates, you might need to click on the Check for updates button in the Plugins → Add New Plugin → Commercial tab. Remember to backup your database first before you proceed. Then, you need to follow this article: https://wpml.org/documentation/plugins-compatibility/elementor/#translating-elementor-templates.
June 17, 2024 at 1:37 pm #15745923
joaquimG-2	Hi Andrey, in plugins section there is not option to update WPML automatically, Why?
June 17, 2024 at 1:50 pm #15745938
Andrey WPML Supporter since 06/2013 Languages: English (English ) Russian (Русский ) Timezone: Europe/Kyiv (GMT+03:00)	Can you please show me the screenshot? Have you registered WPML? I've enabled debug information for this support ticket. Please see this link for how to get this information from your site and give it to us: http://wpml.org/faq/provide-debug-information-faster-support/
June 17, 2024 at 2:11 pm #15746073
joaquimG-2	Hi Andrey, I can not give you de debug information because I deleted all wpml plugis as the tutorial said. https://wpml.org/es/faq/updating-wpml-manually/ Now I can not reinstall the wpml plugins because when I try to active OTGS Installer plugin nothing happen. What do I need to do?
June 17, 2024 at 2:47 pm #15746171
joaquimG-2	Hi, I restored a backup to reinstall WPML plugins. No we are in the initial situation, I can not update WPML from plugins section. Bu I think it is not necessary to check my problem. I can not translate the footer template from Translation management.