[Waiting for user feedback] Translate image

Thank you for your patience.

I regret any inconvenience caused, but to proceed with troubleshooting, I kindly ask for a snapshot of the site. Alternatively, with your permission, I can create one myself. For this purpose, I typically recommend using the free plugin "Duplicator." If you're already familiar with Duplicator (https://wordpress.org/plugins/duplicator/), please skip the following steps and simply send me the archive file you downloaded.

To guide you further, please adhere to these instructions:

1. View the Duplicator instructions video: hidden link

2. Consult WPML's instructions on providing supporters with a copy of your site: https://wpml.org/faq/provide-supporters-copy-site/

3. If the archive file exceeds 400MB, please use Duplicator's file filters to exclude cache, wp-uploads directory, media, and archive files.

Once you have the archive file ready, kindly share the link with us. You can utilize platforms like Google Drive, Dropbox, or similar for file sharing, as the snapshot file might be large.

Please note that your next reply will be private, visible only to you and me. You can paste the file link there. Rest assured that once the issue is resolved, I will delete the local site.

Thanks for your patience.

I'm able to import your Website into our dev site and I'm checking on this and will come back to you as quickly as possible.

Thanks for your patience.

We have feedback from our 2nd Tier Support and kindly add the custom PHP code to your theme's functions.php file (at the end). I've removed the custom XML configuration here hidden link

// WPML Workaround for compsupp-7754
add_filter( 'elementor/frontend/before_render', 'wpml_compsupp7754_trx_widget_slider_widget');

function wpml_compsupp7754_trx_widget_slider_widget($element) {
	if ( 'trx_widget_slider' !== $element->get_name() ) {
        return;
    }

    $settings = $element->get_settings();

    if ( isset( $settings['slides'] ) && is_array( $settings['slides'] ) ) {
        foreach ( $settings['slides'] as $key => $value ) {   
			if ( is_array($value) && isset( $value['image']['id'] ) ) {
				$post_type = get_post_type( $value['image']['id'] );      
				if ( $post_type ) {
					$translated_id = apply_filters( 'wpml_object_id', $value['image']['id'], $post_type, true );
					$translated_url = wp_get_attachment_url($translated_id);
					$settings['slides'][$key]['image']['id'] = $translated_id;
					$settings['slides'][$key]['image']['url'] = $translated_url;
				}
			}
			
		}

        $element->set_settings( 'slides', $settings['slides'] );
    }
}

If you're not sure how to do this, kindly share FTP access or grant me permission to install the file manager plugin and I will add this code for you.

Once we've done that, translating the images using Translation Media should be possible.