Languages: English (English )German (Deutsch )French (Français )
Timezone: Europe/Zagreb (GMT+01:00)
Hi,
To better understand the issue and help you resolve it, could you please share a bit more information about where the upgrade process is failing? Specifically:
* The exact steps you’re taking when trying to upgrade your WPML subscription.
* Any error messages you see (a screenshot would be very helpful).
* The URL(s) you’re on when the issue occurs
* If possible, a short description of what happens right before it fails (e.g., payment doesn’t go through, the button doesn’t respond, etc.).
This will help me pinpoint whether it’s an issue on your site, your WPML account, or with the upgrade/payment flow itself.
Looking forward to your details so we can get this sorted quickly.
Languages: English (English )German (Deutsch )French (Français )
Timezone: Europe/Zagreb (GMT+01:00)
Our engineering team is deploying a fix today for the issue where the "Upgrade your account" button redirected to a blank page. Could you please try again tomorrow and let us know if the problem still persists?
