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[Closed] When I create a new user it does not have WPML capabilities

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This topic is split from https://wpml.org/forums/topic/i-have-error-on-edit-product-page/

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Supporter timezone: America/Argentina/Buenos_Aires (GMT-03:00)

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Last updated by Otto 2 weeks, 2 days ago.

Assisted by: Otto.

Author Posts
December 5, 2025 at 3:55 pm #17639266

danielD-143

New user which is also admin, doesn't have enough capabilities.
December 5, 2025 at 4:01 pm #17639272

Otto
WPML Supporter since 09/2015

Languages: English (English ) Spanish (Español )

Timezone: America/Argentina/Buenos_Aires (GMT-03:00)

Hello,

I suggest you try this to help us identify if it might be a conflict with another plugin or theme that is causing the problem.
**IMPORTANT:** Please try this in a staging environment or at least with a backup of your site files and database before continuing.
Disable all plugins except WPML-related and temporarily change the theme to a default WordPress such as Twenty Twenty-five.
Is the issue resolved with these settings? If so, please reactivate one by one to see which conflicts.

Best Regards,
Otto

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