Background of the issue:
I am working on a site under development and trying to understand why the website's menu bar disappeared after duplicating pages in Chinese secondary pages. I followed the documentation on how to duplicate pages and posts in bulk by going to WPML → Translation Management, selecting the posts and pages, and under Translation options, choosing Duplicate content.
Symptoms:
The menu bar of the website disappeared after duplication in the Chinese secondary pages.
Questions:
Why did the website's menu bar disappear after duplication on the Chinese secondary pages?
Could you share your Website URL here so that I can check? Most probably you need to reassign the "navigation menu" on your translated page. But let me check first.
I will need to closely examine your website. Therefore, I will require temporary access (WP-Admin and FTP) to a test site where the problem has been replicated, if possible. This will enable me to provide better assistance and determine if any configurations need to be modified.
Please note that it is important to have a backup for security purposes and to prevent any potential data loss. You can use the UpdraftPlus plugin (https://wordpress.org/plugins/updraftplus/) to fulfill your backup requirements.
Your upcoming reply will be treated with confidentiality and will only be visible to you and me.
✙ To resolve the issue, I may need your consent to deactivate and reactivate plugins and the theme, as well as make configuration changes on the site if necessary. This emphasizes the significance of having a backup.
Thank you, Kor. My development website has many duplicated pages, which may confuse you a lot. I'll handle this menu bar issue after we finish 80% of the remaining pages before we let you access our site.
Please close this ticket for the moment.
Thanks again,
Margaret
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